Business Objectives Flashcards

1
Q

What are the categories of Ferrero’s CSR goals?

A

Philanthropy, Animal Welfare, Fair trade, Environmental Issues, Employment issues, Survival

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2
Q

What does ‘satisficing’ mean?

A

Decide on and pursue a course of action that will satisfy the minimum requirements necessary to achieve a particular goal

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3
Q

What is market share?

A

Percentage of total sales in a market that a business has

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4
Q

Who is considered the market leader?

A

The business that has the most sales in a market

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5
Q

What does it mean to maximise profits?

A

Make as much profit as possible

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6
Q

What are general objectives in a business?

A

Determined by the top layer of management and outline the general goals and aims of the organisation

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7
Q

What are specific objectives?

A

They identify how the general objectives can be achieved through the performance of each department

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8
Q

Define an objective

A

An objective is something you plan to achieve

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9
Q

What is the difference between managerial objectives and other objectives?

A

Managerial objectives vary depending on what individual managers want to achieve

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10
Q

What is sales maximisation?

A

Where an organisation tries to achieve the highest volume of sales as possible

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11
Q

What is Corporate Social Responsibility (CSR)?

A

Refers to organisations aiming to act in an ethical way or in any way that benefits either society or the environment

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12
Q

What is a mission statement?

A

A company must state what its overall aim is, expressed in a simple and informal way

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13
Q

What can cause objectives of an organisation to change?

A

External or internal factors

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14
Q

What is one example of CSR?

A

Reducing carbon footprint

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15
Q

What are the success criteria for understanding objectives?

A

Describe what an objective is, compare and describe objectives for different types of organisations

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16
Q

Fill in the blank: The party in a franchise agreement that makes royalty payments is the _______.

A

Franchisee

17
Q

Which type of business organisation can lose control to outsiders?

A

PLC

18
Q

What are the short-term personal objectives?

A

Objectives within the next month

19
Q

What are the long-term personal objectives?

A

Objectives within the next 10 years

20
Q

What is the aim of a new business initially?

A

To survive

21
Q

True or False: All organisations aim to provide a quality service.

A

True

22
Q

What is the relationship between sales maximisation and profit maximisation?

A

Sales maximisation can lead to profit maximisation