Minor Ailments Flashcards

1
Q

What is a minor ailment?

A

conditions requiring little or no medical intervention
- can be supported with practical measures
self-limiting conditions
conditions of short duration
generally non-debilitating

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

What is a minor ailment scheme?

A

is a locally tailored scheme
patients are encouraged to contact the community pharmacy instead of the GP
- reduce pressure on GPs
there is a specified list of minor ailments

is an NHS service for children, people aged 60 or over, people who hold a medical exemption certificate and people on certain benefits
- provides free OTC medication

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

What can pharmacist provide under the minor ailment scheme?

A

advice
medication from the agreed local formulary
referral to GP if necessary

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Who are the drivers of the minor ailment scheme?

A

the NHS plan
- states self care is the key to modernisation
- wants better use of the skills of NHS staff
- improved access to GPs
Pharmacy in the Future
- people get more help from pharmacist in using their medicines
A Vision for Pharmacy in the Future
- support patients in caring for themselves
- help tackle inequalities of services

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Why might people prefer prescriptions over the minor ailment scheme?

A

people on low income are more likely to want prescriptions

- minor ailment scheme is cheaper than prescription charges but is still expensive for those on low income

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

What are example of ailments covered in the minor ailment scheme?

A
allergic rhinitis  
athletes foot 
back pain
cold sores
constipation
bacterial conjunctivitis
nappy rash
mouth ulcers
teething
threadworms
vaginal thrush
cystitis
dermatitis 
dyspepsia/indigestion
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

How are the formularies for the minor ailment scheme decided?

A
are agreed locally 
- on which OTC can be given
all professionals involved sign up
is evidence based 
is the same medication typically supplied by the GP
avoid blacklisted products
- products not on NHS prescriptions
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

How can patients access the minor ailment scheme?

A

referral from the GP practice
self-referral
registration with the pharmacy

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

What is the method for GP practice referrals?

A

1) Patient visits surgery
2) Patient given the choice to access the scheme if MA identified
3) Patient referred to participating pharmacy via voucher/registration form
4) Patient consultation takes place
5) Appropriate documentation completed
6) Completed forms sent to CCG (clinical commissioning groups) and GP
7) Pharmacy reimbursed as appropriate

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

What is the method for self-referrals?

A

1) Patient visits participating pharmacy in local area
2) Pharmacy verifies eligibility
3) Patient consultation takes place
4) Documentation completed
5) Completed forms sent to GP and CCG
6) Pharmacy reimbursed

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

What is the method for pharmacy registration?

A

similar to self-referral

1) Patient visits participating pharmacy in local area
2) Pharmacy verifies eligibility
3) Patient consultation takes place
4) Documentation completed
5) Completed forms sent to GP and CCG
6) Pharmacy reimbursed

Patient must register with ONE participating local pharmacy
- cannot go to multiple different pharmacies
Patient must visit this pharmacy to access the scheme each time that it is required
Patient may be provided with unique registration card
- identification

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

What are the advantages and disadvantages of GP practice referral?

A

advantages

  • evident that pharmacy consultation substitutes for GP appointment
  • ensures patient eligibility
  • able to monitor usage

disadvantages

  • increases practice staff workload = talk to practice staff first before seeing the GP
  • receptionist role may be seen as triage
  • GP practice must wish to actively participate
  • patient must go to practice to access scheme
  • GP still seen as first point of contact
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

What are the advantages and disadvantages of self-referral?

A

advantages

  • pharmacy first point of contact= does not go through the GP
  • promotes role of pharmacy
  • easier access
  • more user friendly
  • empowers patient
  • reduce GP practice staff workload
  • open to all eligible patients in local area

disadvantages
- does not provide evidence of substitution for GP appointment
= GP does not know it has occurred until sent the notification
- checking eligibility may be more difficult
- increased pharmacy workload
- potential for abuse
= patients can visit multiple pharmacies
- more difficult to monitor usage

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

What are the advantages and disadvantages of pharmacy registration?

A
advantages 
- pharmacy first point of contact
- promotes role of pharmacy
- easier access
- more user friendly
- empowers patient
- open to all eligible patients in local area
- enables monitoring of usage
- less open to abuse
= one point of contact
- potential patient safety
disadvantages
- does not provide evidence of substitution for GP appointment
- reduces patient choice 
= on where to go
- increases pharmacy workload
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

What documentation is required for the minor ailment scheme?

A
registration form/voucher
patient exemption declaration
pharmacist prescription form
- GP copy, pharmacist copy, CCG copy
pharmacist rapid referral form
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

What are the responsibilities of the practice staff?

A

be aware of how the scheme works
know what information to give to patients
ensure patients are aware of scheme
provide list of ailments, provide leaflets
ensure patient choice is respected
be aware of which pharmacies are involved
provide vouchers/registration forms = documentation
make appointments as necessary = initial or rapid referral
triage/clinical discussion inappropriate
basic exclusion criteria

17
Q

What are the responsibilities of the pharmacy?

A

check patient eligibility
ensure patient confidentiality
be adequately trained/ensure CPD covers minor ailments
ensure staff know how scheme works
ensure documentation is completed
= registration voucher/form, exemption declaration, rapid referral form, prescription form
only provide medication if appropriate
arrange appointments if rapid referral required
ensure feedback to GP
monitor service as required by CCG

18
Q

What are the responsibilities of the patient?

A

agree to participate
complete declarations as required
provide accurate information during consultations
actively participate in decision making

19
Q

What are the responsibilities of the CCG?

A
funding
co-ordination of schemes
formulary/protocol
provision of documentation
provision of promotional literature
audit & monitoring
processing payments
training & accreditation if required
monitoring/quality assurance of schemes
20
Q

Who need to be trained to participate in the minor ailment scheme?

A
practice staff
pharmacy staff
pharmacists
= current competences, CPPE distance learning packs
locums
accreditation
21
Q

What are the benefits of the minor ailment scheme?

A

reduce number of inappropriate GP consultations for minor ailments
- relive pressure on GPs
improve access times
- faster care
encourage self-care
empower patients with low income to self-care
enhance patient choice
available outside surgery hours
enhances role of community pharmacy
pharmacy receives consultation fee
standardises treatment of minor ailments through use of protocols/formularies
evidence suggests cost-saving is achieved
patient satisfaction has been shown