Management Skills

Question 1

What is communication

Answer 1

Openly consulting employees
asking questions
listening
discussing decisions and business

Question 2

Leading

Answer 2

praise good performance
aim to motivate and guide employees
communicate and support

Question 3

Decision making

Answer 3

Looks at available options and choosing the most appropriate decision
assess risk and constraints, as well as resources and time
discussing with others

Question 4

Motivating employees is…

Answer 4

giving good reasons or examples
making employees want to achieve more
encouraging staff about business

Question 5

Interpersonal

Answer 5

ability to build positive relationships and deal with people
involves good listening, empathy and comfort
great social skills and emotional intelligence

Question 6

Planning

Answer 6

determining what tasks need to be carried out and when
organisation and practical skills
making plans or methods for something

Question 7

Delegating

Answer 7

assigning tasks to others
usually assigned by higher ups
authorise someone to do something