Brainscape's Knowledge GenomeTM

Browse over 1 million classes created by top students, professors, publishers, and experts.


See full index

HISTOPATHOLOGY > LAB MAN > Flashcards

LAB MAN Flashcards

1
Q

allows the instilling of confidence and motivation into an employee about accomplishing a task

The employee has more “say-so” in how to accomplish a task.

A

Coaching

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

encompasses issuing orders and telling someone what to do

It does not allow employees to decide how best to accomplish tasks

A

Authoritative

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

allows an employee to determine what task and how to accomplish the task to help the manager solve a problem or to allow an organization to come closer to accomplishing its mission and goals

A

Empowerment

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Acc to Blake and Mouton theory, it refers to a management technique that shows HIGH concern for both the people and production

A

Team Management

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

it refers to someone does something legal but in the wrong way

A

Misfeasance

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

refers to someone is intentionally doing something that’s illegal or wrong

A

Malfeasance

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

term used refer to the failure to do something that should have been done, resulting in harm or damage

A

Non-feasance

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

term used refer to someone that is forced to do something

A

Duress

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

SPACE REQUIREMENTS IN LABORATORY PHYSICAL DESIGN

  • what is the general space requirements?
  • how about per hospital bed?
A
  • 150 to 200 net square feet (excludes hallways, walls, custodial closets, etc.)

-27 to 40 net square feet

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

SPACE REQUIREMENTS IN LABORATORY PHYSICAL DESIGN

for Rooms?

A

> 100sq ft

and must have two exits

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

SPACE REQUIREMENTS IN LABORATORY PHYSICAL DESIGN

-for Corridors used for patients?

-those not used for patients?

A

-8 feet wide

-

3 feet and 8 inches wide

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

SPACE REQUIREMENTS IN LABORATORY PHYSICAL DESIGN

Eyewash unit?

A

100 feet of work areas

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

LEADERSHIP STYLE DESCRIPTION

it offers flexibility and encourages creative problem solving

A

Supportive

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

LEADERSHIP STYLE DESCRIPTION

it offers concise and detailed instructions on how to complete a task

A

Directive

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

LEADERSHIP STYLE DESCRIPTION

it provides low support and direction

A

Delegating

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

LEADERSHIP STYLE DESCRIPTION

it provides high support and direction

A

Coaching

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

LEADER or MANAGER?

Administrator

Organizer and Developer

Thinks long term

Asks What and Why

Inspiration

Does the right thing

Challenger Status quo

Risk taker

A

LEADER

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

LEADER or MANAGER?

Implementer

Maintains Control

Thinks short term

Asks How and When

Good Soldier

Does things right

Accepts Status quo

Watches bottom line

A

MANAGER

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

TYPES OF PLANNING

It is the process by which high-level decisions are made Long-term.

A

Strategic Planning

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q

TYPES OF PLANNING

it refers to detailed, day-to-day operations needed to meet the immediate needs of the laboratory

-short term plan

A

Tactical Planning

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
21
Q

Types of Planning: Strategic

A method that develops a plan to achieve specific goals in a timeframe like six months to a year.

A

Short-Term Planning

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
22
Q

TYPES OF PLANNING

it is designed to help an organization respond effectively to a significant future incident, event or situation that may or may not happen.

A

Contingency Planning

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
23
Q

STRATEGIC PLANNING TOOLS

STEEP stands for?

A

Social

Technological

Economic

Ecological (Environmental)

and Political

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
24
Q

STRATEGIC PLANNING TOOLS

it refers to a framework to gauge how the. external environment will impact a given company’s strategic plan to remain competitive.

A

STEEP (Social, Technological, Economic, Ecological (Environmental) and Political) Analysis

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
25
Q

STRATEGIC PLANNING TOOLS

A type of chart that shows the frequency distribution of data points across a continuous range of numerical values.

A

Histogram/graphs/scattergrams

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
26
Q

STRATEGIC PLANNING TOOLS

-timeline: express peak of cases

OR

-it Allows you to create a visual narrative of your strategy or plan, helping you to communicate complex ideas to stakeholders, identify potential roadblocks, and adjust your plan as needed.

A

Storyboarding

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
27
Q

STRATEGIC PLANNING TOOLS

it Identifies the problem areas or tasks that will have the biggest payoff. The tool has several benefits, including Identifying and prioritizing problems and tasks. Helping people to organize their workloads more effectively.

A

Pareto Analysis (The 80/20 Rule)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
28
Q

STRATEGIC PLANNING TOOLS

Pareto Analysis (The 80/20 Rule)

-80% is for what?

-20% is for what?

A

80% - benefits/problems

20% - work/cause

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
29
Q

STRATEGIC PLANNING TOOLS

refers to cause and effect

A

FISHBONE DIAGRAM

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
30
Q

STRATEGIC PLANNING TOOLS

refers to collecting opinions to gain consensus

A

Delphi analyses

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
31
Q

STRATEGIC PLANNING TOOLS

SWOT stands for?

A

Strengths

Weaknesses

Opportunities

Threats

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
32
Q

STRATEGIC PLANNING TOOLS (choose among SWOT)

refers to “good things within your control”

  1. Use current technology/instrumentation
  2. Have excess technical capacity
  3. Increased test volume will decrease cost per test
  4. Strong leadership support
  5. Financial resources available
A

Strengths

33
Q

STRATEGIC PLANNING TOOLS (choose among SWOT)

refers to “bad things within your control”

  1. Staffing shortage
  2. Morale issues
  3. Inadequate courier system
  4. Need to hire additional pathologist
  5. Limited experience in providing multihospital/client LIS services
  6. Turnaround times are marginal
A

Weaknesses

34
Q

STRATEGIC PLANNING TOOLS (choose among SWOT)

refers to “good things beyond your control”

  1. Opening of a new physician health care facility
  2. Department of Health mandates lead testing on all children younger than 2 years old
  3. Have access to hospital marketing department
  4. Hospital X is bankrupt; laboratory will close
A

Opportunities

35
Q

STRATEGIC PLANNING TOOLS (choose among SWOT)

refers to “bad things beyond your control”

  1. Competition from other local hospital laboratories
  2. Competition from national reference laboratories
  3. Reimbursement decreasing
  4. Three local hospitals have consolidated their services, including laboratory 5. Several new patient service centers (phlebotomy stations) already opened
A

Threats

36
Q

SWOT ANALYSIS

it refers to laboratory INTERNAL environment factors

A

STRENGTHS AND WEAKNESSES

37
Q

SWOT ANALYSIS

it refers to laboratory EXTERNAL environment factors

A

OPPORTUNITIES AND THREATS

38
Q

SIX SIGMA STEPS: DMAIC stands for?

A

Define

Measure

Analyze

Improve

Control

39
Q

CLSI QUALITY SYSTEM ESSENTIALS (TYPE OF ERROR OF EVALUATION)

Everyone is rated toward middle of scale

OR

A type of rater error that occurs when a manager or evaluator rates most employees as average or near the middle of the rating scale, regardless of their actual performance.

A

Error of central tendency

40
Q

CLSI QUALITY SYSTEM ESSENTIALS (TYPE OF ERROR OF EVALUATION)

An error of evaluation wherein an individual is rated lower than justified because of comparison with another exceptional individual.

A

Contrast Error

41
Q

CLSI QUALITY SYSTEM ESSENTIALS (TYPE OF ERROR OF EVALUATION)

Everyone is rated high. (The opposite may also occur.)

OR

A type of rating mistake in which the ratings are consistently overly positive, particularly regarding the performance or ability of the participants. It is caused by the rater’s tendency to be too positive or tolerant of shortcomings and to give undeservedly high evaluations.

A

Error of Leniency

42
Q

CLSI QUALITY SYSTEM ESSENTIALS (TYPE OF ERROR OF EVALUATION)

Good performance in one area influences evaluation in other areas.

OR

Occurs when our overall positive impression of a person, product, or brand is based on a single characteristic. If our first impression is positive, the subsequent judgments we make will be colored by this first impression.

A

Halo Effect

43
Q

CLSI QUALITY SYSTEM ESSENTIALS (TYPE OF ERROR OF EVALUATION)

Poor performance in one area influences evaluation in other areas.

A

Reverse halo effect

44
Q

CLSI QUALITY SYSTEM ESSENTIALS (TYPE OF ERROR OF EVALUATION)

Judgments are made based on recent events or unusual incidents.

A

Recency phenomenon

45
Q

effective lab management requirement: LEADER or MANAGER?

it provides direction

A

LEADER

46
Q

effective lab management requirement: LEADER or MANAGER?

it get things done

A

MANAGER

47
Q

Leadership OR Management

it provides the direction of where one is going

A

Leadership

48
Q

Leadership OR Management

it provides the “road” to get there

A

Management

49
Q

LAB PHYSICAL DESIGN CONSIDERATION

HVAC requirements

  • proper temp?

-humidity (%)?

-air flow per hour?

A

HVAC requirements

  • proper temp - 68 deg F to 76 deg F

-humidity - 20 to 60%

-air flow per hour - 12 air exchange/hour

50
Q

STANDARD DIMENSIONS IN PLANNING & DESIGNING A LAB

Lab counter to wall clearance?

A

4 feet

51
Q

STANDARD DIMENSIONS IN PLANNING & DESIGNING A LAB

Lab counter to counter clearance?

A

7 feet

52
Q

LAB RELATED NONGIVERNMENTAL ORGANIZATION

AABB stands for?

ASCP stands for?

CLSI stands for?

CAP stands for?

COLA stands for?

TJC stands for?

A

AABB = American Association of Blood Banks

ASCP = American Society for Clinical Pathology

CLSI = Clinical and Laboratory Standards Institute

CAP = College of American Pathologists

COLA = Commission on Office Laboratory Accreditation

TJC = The Joint Commission

53
Q

LIS stands for?

TQM stands for?

CQI stands for?

A

LIS = Laboratory Information System

TQM = Total Quality Management

CQI = Continuous Quality Improvement

54
Q

what are the TOOLS USED TO IMPROVE QUALITY THROUGHOUT THE HEALTH CARE INDUSTRY?

or these are the standard approaches to quality leadership and management for over 30 years

A

Total Quality Management and Continuous Quality Improvement

55
Q

A systems approach that focuses on teams, processes, statistics, and delivery of services or products that meet or exceed customer expectations

A

TQM

56
Q

An element of TQM that strives to continually improve practices and not just meet established quality standards

A

CQI

57
Q

Quality Management: Traditional VS. TQM Thinking

Acceptable quality

Department focused

Quality as expense

Defects by workers

Management-controlled worker

Status quo

Manage by intuition

Intangible quality

We versus they relationship

End-process focus

Reactive systems

A

Traditional thinking

58
Q

Quality Management: Traditional VS. TQM Thinking

Error-free quality

Organization focused

Quality as means to lower costs

Defects by system

Empowered worker

Continuous quality improvement

Manage by fact

Quality defined

Us relationship

System process

Proactive systems

A

TQM thinking

59
Q

The orientation process for a new employee includes all of the following:

A

-A review of personnel policies
-The location of the general use facilities
-A review of the duties and responsibilities of the job

60
Q

Purchased reagents and diagnostic kits must be verified for intended reactivity:

A

Before being used for patient testing

61
Q

DPMO is measured in what tool of Quality Management System?

A

Lean

62
Q

what are the 4 Primary Management Functions?

A

Planning
Organizing
Controlling
–

63
Q

It stresses teamwork and shared goals and objectives but stifles creativity

A

management by objectives (MBO)

64
Q

What Leadership style is manifested by a laboratory manager who posted defined instruction in the laboratory premises for the daily operation of the laboratory?

A

Directing

65
Q

Basic responsibilities under Human Resource Management:

A

Job Descriptions
Orientation
Discipline and Dismissal

66
Q

A laboratory manager who increases the salary of his employees monthly despite the decline of their customers because of employees poor STRUC performance. What kind of manager is manifesting according to the Blake and Mouton Managerial grid?

A

Country Club

67
Q

it is used as a basic decision-making tool where points can be assigned to statements and a score can be determined by assigning points. A strongly positive score indicates that the decision or action should be taken, and a strongly negative score indicates that the action should be avoided.

A

PMI Table - (Plus, Minuses, Interesting)

68
Q

A technologist repeatedly misses tubercle bacilli when examining stained smears for acid-fast bacilli. What plan of action should the supervisor first take to correct this problem?

A

review the diagnostic criteria with the employee and monitor progress

69
Q

What type of costs are administrative salaries?

A

Fixed Costs (cannot be changed)

70
Q

Which of the following is true regarding the Pareto Chart?

A. 20% of the problem comes from 80% of the causes
B. 80% of the problem comes from 20% of the causes
C. 40% of the problem comes from 60% of the causes
D. 60% of the problem comes from 40% of the causes

A

B. 80% of the problem comes from 20% of the causes

71
Q

A patient tells his family that he would never want to be “kept alive like a vegetable”. The term “vegetable” should be understood by the doctor to mean:

A

The doctor should interpret the term as vague and not helpful in advance care planning discussions unless it is clarified

72
Q

LEADERSHIP STYLE: It provides physical and personal resources so that an individual can accomplish their duties?

A

Supporting

73
Q

What management philosophy focuses on the performance and interaction of people in the organization?

A

Organizational behavior

74
Q

In what phase of the management process does the manager gather together the necessary resources and people and develop an organizational structure to put the formal plan into action?

A

Organizing

75
Q

It is the long-term ambition of the organization?

A

Goal

76
Q

it is considered outside the control of the manager?

A

The internal culture of the organization

77
Q

What type of authority do physicians exert when they write patient orders?

A

Functional

78
Q

When conducting a research, the initial acceptance of the conditions and requirements of the research taken from the participants is called?

A

Consent form

79
Q

Which of the following options most appropriately explains ‘Research Ethics’?

A. It states how to write a research report flawlessly
B. It gives the methodology of researching within social norms
C. It governs the prevention of plagiarism
D. It provides a common set of do’s and don’ts of conducting an ethical research.

A

D. It provides a common set of do’s and don’ts of conducting an ethical research.

HISTOPATHOLOGY (13 decks)

Brainscape helps you reach your goals faster, through stronger study habits.
© 2025 Bold Learning Solutions. Terms and Conditions