Key Terms Ch 8 Flashcards
The expectation that employees will perform a job, take corrective action when necessary, and report upward on the status and quality of their performance
Accountability
The legitimate right to make decisions and to tell other people what to do
Authority
A person who assembles and coordinates participants in a network
Broker
An organization in which high-level executives make most decisions and pass them down to lower levels for implementation
Centralized Organization
The procedures that link the various parts of an organization for the purpose of achieving the organization’s overall mission
Coordination
Units interact with one another to make accommodations to achieve flexible coordination
Coordination by mutual adjustment
Interdependent units are required to meet deadlines and objectives that contribute to a common goal
Coordination by plan
The role of a corporation’s executive staff and board of directors in ensuring that the firm’s activities meet the goals of the firm’s stakeholders
Corporate Governance
An organization in which lower-level managers make important decisions
Decentralized Organization
The assignment of new or additional responsibilities to a subordinate
Delegation
Subdividing an organization into smaller subunits
Departmentalization
An aspect of the organization’s internal environment created by job specialization and the division of labor
Differentiation
the assignment of different tasks to different people or groups
Division of Labor
Departmentalization that groups units around products, customers, or geographic regions
Divisional Organization
Temporary arrangements among partners that can be assembled and reassembled to adapt to the environment
Dynamic Network
the presence of rules and regulations governing how people in the organization interact
Formalization
Departmentalization around specialized activities such as production, marketing, and human resources
Functional Organization
The authority levels of the organizational pyramid
Hierarchy
the degree to which differentiated work units work together and coordinate their efforts
Integration
Units that deal directly with the organization’s primary goods and services
Line Departments
An organization composed of dual reporting relationships in which some managers report to two superiors – a functional manager and a divisional manager
Matrix Organization
A collection of independent, mostly single-function firms that collaborate on a good or service
Network Organization
the reporting structure and division of labor in an organization
Organization Chart
The assignment of a task that an employee is supposed to carry out
Responsibility
The number of subordinates who report directly to an executive or supervisor
Span of Control
A process in which different individuals and units performs different tasks
Specialization
Units that support line departments
Staff Departments
Establishing common routines and procedures that apply uniformly to everyone
Standardization
Subdivisions of an organization
Subunits
A structure in which each worker reports to one boss, who in turn reports to one boss
Unity-of-command principle
