Key Terms Ch 10

Question 1

When a seemingly neutral employment practice has a disproportionately negative effect on a protected group.

Answer 1

Adverse Impact

Question 2

The use of a neutral third party to resolve a labor dispute.

Answer 2

Arbitration

Question 3

A managerial performance test in which candidates participate in a variety of exercises and situations.

Answer 3

Assessment Center

Question 4

An employee benefit program in which employees choose from a menu of options to create a benefit package tailored to their needs.

Answer 4

Cafeteria Benefit Program

Question 5

Principle of equal pay for different jobs of equal worth.

Answer 5

Comparable Worth

Question 6

Helping managers and professional employees learn the broad skills needed for their present and future jobs.

Answer 6

Development

Question 7

Programs that focus on identifying and reducing hidden biases against people with differences and developing the skills needed to manage a diversified workforce.

Answer 7

Diversity Training

Question 8

The legal concept that an employee may be terminated for any reason.

Answer 8

Employment-at-will

Question 9

Benefit programs in which employees are given credits to spend on benefits that fit their unique needs.

Answer 9

Flexible Benefit Program

Question 10

The knowledge, skills, and abilities of employees that have economic value.

Answer 10

Human Capital

Question 11

Formal systems for the management of people within an organization.

Answer 11

Human Resources Management (HRM)

Question 12

A tool for determining what is done on a given job and what should be done on that job.

Answer 12

Job Analysis

Question 13

The system of relations between workers and management.

Answer 13

Labor Relations

Question 14

A process in which objectives set by a subordinate and a supervisor must be reached within a given time period.

Answer 14

Management by Objectives (MBO)

Question 15

An analysis identifying the jobs, people, and departments for which training is necessary.

Answer 15

Needs Assessment

Question 16

Training designed to introduce new employees to the company and familiarize them with policies, procedures, culture, and the like.

Answer 16

Orientation Training

Question 17

The process of helping people who have been dismissed from the company regain employment elsewhere.

Answer 17

Outplacement

Question 18

Assessment of an employee’s job performance.

Answer 18

Performance Appraisal (PA)

Question 19

The development of a pool of applicants for jobs in an organization.

Answer 19

Recruitment

Question 20

The consistency of test scores over time and across alternative measurements.

Answer 20

Reliability

Question 21

Legislation that allows employees to work without having to join a union.

Answer 21

Right-to-Work

Question 22

Choosing from among qualified applicants to hire into an organization

Answer 22

Selection

Question 23

Selection technique that involves asking all applicants the same questions and comparing their responses to a standardized set of answers.

Answer 23

Structured Interview

Question 24

Process of using multiple sources of appraisal to gain a comprehensive perspective on one’s performance.

Answer 24

360-Degree Appraisal

Question 25

Training that provides employees with the skills and perspectives they need to collaborate with others.

Answer 25

Team Training

Question 26

A discussion between a manager and an employee about the employee’s dismissal.

Answer 26

Termination Interview

Question 27

Teaching lower-level employees how to perform their present jobs.

Answer 27

Training

Question 28

An organization with a union and a union security clause specifying that workers must join the union after a set period of time.

Answer 28

Union Shop

Question 29

The degree to which a selection test predicts or correlates with job performance.

Answer 29

Validity