Key Terms Ch 13 Flashcards
A human needs theory postulating that people have three basic sets of needs that can operate simultaneously.
Alderfer’s ERG Theory
The process of sharing power with employees, thereby enhancing their confidence in their ability to perform their jobs and their belief that they are influential contributors to the organization.
Empowerment
A theory stating that people assess how fairly they have been treated according to two key factors: outcomes and inputs.
Equity Theory
Employees’ perception of the likelihood that their efforts will enable them to attain their performance goals.
Expectancy
A theory proposing that people will behave based on their perceived likelihood that their effort will lead to a certain outcome and on how highly they value that outcome.
Expectancy Theory
Withdrawing or failing to provide a reinforcing consequence.
Extinction
Rewards given to a person by the boss, the company, or some other person.
Extrinsic Rewards
A motivation theory stating that people have conscious goals that energize them and direct their thoughts and behaviors toward a particular end.
Goal-setting Theory
The degree to which individuals want personal and psychological development.
Growth-need Strength
Characteristics of the workplace, such as company policies, working conditions, pay, and supervision, that can make people dissatisfied.
Hygiene Factors
The perceived likelihood that performance will be followed by a particular outcome.
Instrumentality
Reward a worker derives directly from performing the job itself.
Intrinsic Reward
Giving people additional tasks at the same time to alleviate boredom.
Job Enlargement
Changing a task to make it inherently more rewarding, motivating, and satisfying.
Job Enrichment
Changing from one routine task to another to alleviate boredom.
Job Rotation
