Key Terms Ch 11

Question 1

Special efforts to recruit and hire qualified members of groups that have been discriminated against in the past.

Answer 1

Affirmative Action

Question 2

Managing a culturally diverse workforce by recognizing the characteristics common to specific groups of employees while dealing with such employees as individuals and supporting, nurturing, and utilizing their differences to the organization’s advantage.

Answer 2

Managing Diversity

Question 3

Higher-level managers who help ensure that high-potential people are introduced to top management and socialized into the norms and values of the organization.

Answer 3

Mentors

Question 4

An organization that has a low degree of structural integration - employing few women, minorities, or other groups that differ from the majority – and thus has a highly homogeneous employee population.

Answer 4

Monolithic Organization

Question 5

An organization that values cultural diversity and seeks to utilize and encourage it.

Answer 5

Multicultural Organization

Question 6

An organization that has a relatively diverse employee population and makes an effort to involve employees from different gender, racial, or cultural backgrounds.

Answer 6

Pluralistic Organization

Question 7

Conduct of a sexual nature that has negative consequences for employment.

Answer 7

Sexual Harassment