Internet Speed Tiers and Packages

Question 1

All Xfinity Internet tiers require what kind of equipment?

Answer 1

a DOCSIS 3.0 or 3.1 cable modem, eMTA or Wireless Gateway except as noted below. DOCSIS 2.0 modems are end of life (EOL) and should not be deployed to any new or existing customers.

Question 2

Performance, Performance Pro, Blast!, Extreme 105, Extreme 150, Extreme 250 and Extreme 300 tiers require which equipment?

Answer 2

a DOCSIS 3.0 Wireless Gateway.

Question 3

The Extreme 505 tier requires which equipment?

Answer 3

a Ciena 3931 service delivery switch

Question 4

In the Northeast Division, the Gigabit tier requires which equipment?

Answer 4

an xFi Advanced Gateway device

Question 5

In the Central and West Divisions, the Extreme Pro and Gigabit tiers require which equipment?

Answer 5

an xFi Advanced Gateway or a DOCSIS 3.1 cable modem.

Question 6

The Gigabit Pro tier requires which equipment?

Answer 6

a Juniper ACX2100 service delivery switch

Question 7

What is the download and upload speed of Internet Essentials?

Answer 7

15 Mbps download and 2 Mbps upload

Question 8

What is the download and upload speed of Performance Starter?

Answer 8

25 Mbps download and 2 Mbps upload

Question 9

What is the download and upload speed of Performance?

Answer 9

60 Mbps download and 5 Mbps upload

Question 10

What is the download and upload speed of Blast?

Answer 10

150 Mbps download and 10 Mbps upload

Question 11

What is the download and upload speed of Extreme?

Answer 11

250 Mbps download and 20 Mbps upload

Question 12

What is the download and upload speed of Extreme Pro?

Answer 12

400 Mbps download and 10 Mbps upload

Question 13

What is the download and upload speed of Gigabit?

Answer 13

1 Gbps download and 35 Mbps upload

Question 14

What is the download and upload speed of Gigabit Pro?

Answer 14

2 Gbps download and 2 Gbps upload

Question 15

If a customer subscribes to Gigabit Internet service and has an incompatible xFi Advanced Gateway device, what happens?

Answer 15

The customer will be placed in a default bootfile (default_dn/default_up scn) of 400/5M until they update their equipment.

Question 16

If a customer subscribes to Blast! Internet speed and has an incompatible Wireless Gateway 1 device, what happens?

Answer 16

The customer will be placed in a default bootfile (silver_dn/silver_up scn) of 70/5M until they update their equipment. This default bootfile will allow the customer to achieve the maximum speed that their device will allow for, until they upgrade their device.

Question 17

What is the name of the Bootfile for Internet Essentials?

Answer 17

(Modem Model)economyplus(Number of IPs)

Question 18

What is the name of the Bootfile for Performance Starter?

Answer 18

(Modem Model)performancestarter(Number of IPs)

Question 19

What is the name of the Bootfile for Performance?

Answer 19

(Modem Model)silver(Number of IPs)

Question 20

What is the name of the Bootfile for Blast?

Answer 20

(Modem Model)speedtier(Number of IPs)
or
(Modem Model)speedtierextreme2(Number of IPs)

Question 21

What is the name of the Bootfile for Extreme?

Answer 21

(Modem Model)extremespeed(Number of IPs)

Question 22

What is the name of the Bootfile for Extreme Pro?

Answer 22

(Modem Model)extreme400(Number of IPs)

Question 23

What is the name of the Bootfile for Gigabit?

Answer 23

(Modem Model)gigabit(Number of IPs)

Question 24

What is the name of the Bootfile for Gigabit Pro?

Answer 24

(Modem Model)gigabitpro(Number of IPs)