Gigabit Internet

Question 1

This speed tier provided over DOCSIS 3.1 technology.

Answer 1

Gigabit Internet

Question 2

What is the download and upload speeds of Gigabit internet?

Answer 2

up to 940 Mbps download

up to 35 Mbps upload

Question 3

How are customers with Gigabit internet service identified in Einstein?

Answer 3

a green Gigabit badge

Question 4

What data usage plan applies to Gigabit internet service?

Answer 4

Terabyte Internet Data Usage plan (1 TB 1,024 GB of internet data usage each month)

Question 5

What equipment is required for Gigabit internet service?

Answer 5

rented xFI Advanced Gateway (XB6) or owned Docsis 3.1 modem

Question 6

What installation options are available for Gigabit internet service?

Answer 6

Self-Install Kit is available in West division. Professional installation is required in Central and Northeast division.

Question 7

During a professional installation, some customers may receive what equipment if they have more than two devices connected directly to their Gateway via Ethernet cables?

Answer 7

Netgear SOHO 5-Port Gigabit Switch

Question 8

What is the speed for Gigabit Pro?

Answer 8

It is a fiber-to-the-home residential product that delivers download and upload speeds up to 2 Gbps

Question 9

What is the difference between Gigabit Pro and Gigabit Internet Service?

Answer 9

Gigabit Pro- 2 Gigabit, fiber-to-home product designed for the most advanced homes that require customers live in close proximity to our fiber network.
Gigabit Internet Service - 1 Gigabit Internet service over Hybrid Fiber-Coax (HFC) that uses the existing communication lines that are already in most people’s homes

Question 10

What is the price of Gigabit Internet Service?

Answer 10

139.95 and $13/ month if leasing Wireless Gateway