importance of motivation at work Flashcards

1
Q

what are hygiene factors

A

workplace elements that, if absent, cause dissatisfaction

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2
Q

what are motivators

A

workplace elements that lead to satisfaction and increased motivation

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3
Q

what is herzberg’s two-factor theory

A

a theory stating that motivators (like recognition) and hygiene factors (like pay) affect job satisfaction

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3
Q

what is job enrichment

A

making a job more engaging and challenging

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3
Q

what is maslow’s hierarchy of needs

A

a pyramid that outlines human needs, starting from basic to self-actualization

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4
Q

why is employee motivation important for businesses

A

attracts top talent, gaining competitive advantages, reduces absenteeism and staff turnover, increases productivity and business reputation

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5
Q

list examples of motivators in herzberg’s theory

A

achieving goals and receiving recognition

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6
Q

examples of hygiene factors in herzberg’s theory

A

pay, working conditions, and job security

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7
Q

what are the levels in maslow’s hierarchy of needs

A

physiological needs, safety and security, social needs, esteem needs, self-actualization

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8
Q

how can businesses satisfy safety and security needs

A

ensure employees feel protected and familiar with business procedures

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9
Q

how can businesses satisfy physiological needs

A

provide fair wages to help employees meet basic needs like food and water

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10
Q

how can businesses satisfy social needs

A

create an open environment for interaction and building relationships

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11
Q

how can businesses satisfy esteem needs

A

give employees appreciation, awards, and recognition

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12
Q

how can businesses satisfy self-actualization needs

A

offer creative challenges and career advancement opportunities

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13
Q

what is taylor’s theory of scientific management

A

workers are motivated primarily by money and perform best with proper tools and training

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14
Q

what did taylor suggest for a fair work environment

A

a fair day’s pay for a fair day’s work