HR Metrics

Question 1

Absence rate

Answer 1

Number of days employees did not report to work divided by the total number of employees

Question 2

Applicant yield ratio

Answer 2

Percentage of applicants who move from one stage of the recruiting process to the next

Question 3

Human capital return on investement

Answer 3

Comparison of employment expenses to revenue less non-employment expenses

Question 4

Human capital value added

Answer 4

Revenue generated less non-employment expenses divided by number of full-time equivalents (FTEs)

Question 5

Promotion rate

Answer 5

Percentage of internal promotions by protected class and as a whole

Question 6

Success ratio

Answer 6

Percentage of new employees that are deemed to be successful in their job

Question 7

Training return on investment

Answer 7

Increased revenue as a direct result of training

Question 8

Transfer rate

Answer 8

Percentage of employees entering internal roles;p may be an indicator of successful succession planning programs or employee relations concerns

Question 9

Turnover costs

Answer 9

Costs for replacing separated employees; may include recruiting, hiring or training costs

Question 10

Turnover rate

Answer 10

Percentage of employees leaving the organization