How To Sign A New Client Up Flashcards
What is the web url for signing clients onto a training program?
https://www.waiverking.com/linkpage/dvccforms
When signing a client onto a 12 month or month to month agreement do you choose “New Client” Or “Have An Account”?
Always “Have An Account”.
They will have an account created when you first filled out their Par Q with them
Can you use any of the client’s email addresses when signing them up? (Supposing they have more than 1)
NO. It has to be the email address you entered into their PAR Q at their first assessment
If a client has been on a “free trial” do we offer to buy back any part of their first payment because we are grateful?
Yes. You run the same process as normal “because we are grateful you are becoming part of the DVCC family we will actually “buy back” the trial as if you had paid fo rit”
When does the first payment debit for a triallist who has chosen a month to month program?
On the last day of their trial
When does the first payment debit for someone who has chosen a 12 month program?
The day they sign the contract
Where are clients contracts kept so that they can view them?
On their mindbody website profile. Direct the client to www.TheDVCC.com/Clients to view it
Who administers month to month contracts?
Harlands. You follow exactly the same process as if they were 12 months
