Assessment - Step 6 - Administration Flashcards
What should the client be shown in this section?
The booking app, added to The DVCC facebook, and had their photo taken for mindbody
What app should the trialist have added to their phone?
The mindbody booking app
How many sessions should they be booked for?
4
What type of training sessions should they be booked in for?
Triallist will do the combination of only semi private, only team or a combination of both dependant on their functional movement screen results.
If you can’t download the app for them, what should you show them?
How to book on the web portal at www.TheDVCC.com/Clients.
How much does the mindbody app cost?
It is free
How do you make it so the triallist can book their sessions?
Retail trialist on Mindbody by doing the following:
Go to Mindbody Express on ipad Find trialist Under "profile" click "Buy" Choose appropriate trial product Add to cart Click complimentary and don't send receipt
What profile do you add them to on facebook?
MarkandSteve Gray
How do you log in to the correct facebook account?
Using 1password
What facebook groups should they be added to?
Trialist must be added to their DVCC facebook group and the overall Team DVCC facebook group
What is the script you use at the beginning of this section?
Right lets get you some sessions booked in.
Do you have your mobile and we can download the booking app.
Its great as its super flexible and allows you to book, reschedule and cancel sessions all within the app.
So if you could go onto your app store (Google play if Android) and download the app called MINDBODY.
HELP THEM DOWNLOAD APP
What do you say and do whilst the app is downloading?
Whilst its downloading I’m just going to make it so that you can book sessions
RETAIL TRIALIST ON MINDBODY EXPRESS FOR APPROPRIATE TRIAL
When the triallist has downloaded the mindbody app what do you do?
Book their training sessions
What do you say after booking their sessions?
If you always try and make sure you book a few weeks ahead like you would any other appointment.
Ok great now we need to add you to our private facebook group where we put lots of tips and home workouts and also you can see when the next social events are coming up like coffee mornings and Smoothie evenings.
How do you add the client to The DVCC facebook groups?
By accepting their friend request to “Markandsteve gray”