Assessment - Step 2 - Get To Know Triallist (And Par Q) Flashcards
What are you trying to do with this part of the assessment?
Establish what this person really wants - Its the story behind the story. And create trust.
What is the triallist to you?
The most interesting person you have met
How long does step 2 take?
10 minutes +/- 30 seconds
What form do you fill out during this time?
The Par Q
What url does the Par Q live on?
www.waiverking.com/linkpage/dvccforms
How does the triallist sign the waiverking form?
Using their finger
Where should the triallist leave their belongings whilst at DVCC for their assessment?
In the office
What do you ask the client when they give their date of birth?
What their age is. Let them know our average client age is 48-55
What is your first scripted line once in the office?
Ok so lets get the normal health questions out of the way and then I’d like to find out more about you.
Where do any of their injuries get written?
Into the notes section of the waiverking form
What do you ensure you make notes of?
Make sure you get details about all injuries no matter how far in the past they were
What do you do after the client has signed the waiverking form?
Push the Ipad away and say:
Ok thank you for that,
So you signed up for the INSERT TRIAL - What got your attention on that?
When a triallist says a goal. What is a good question to ask?
Why is it important for you to do it now?
After you have delved into the triallists goal, what is a question you need to ask?
What was the best day you were ever in shape in your life?
How do you ask the client what they are trying to achieve?
Right so answer me this question, in fact two questions.
Sitting here 30 days from today, what has to have happened, physically and sometimes emotionally, now obviously 30 days isn’t that long but we will extrapolate that over a year.
For you to feel happy with your progress.?
