HELM

Question 1

3 stages of Situational Awareness

Answer 1

1. Perception of the Elements (Influenced by Bias)
2. Comprehension of the current situation
3. Projection of the future Status

Question 2

Why HELM?

Answer 2

80% of accidents in the Marine Industry are human error
To promote a just and fair culture on board
Promote individual and corporate accountability

Question 3

What are the types of Performance influencing factors

Answer 3

Human: Fatigue, stress, mental health etc

Task: complexity of the task, tools, manning levels etc

Environment and System: System interference, Weather etc

Question 4

The 3 listening positions

Answer 4

1. Autobiographical Listener: Relates every conversation to their own experience in real-time.
   ME ME I I
   This is most people

Empathetic Listener: Curious, will often relay back the info in detail
Does not often interrupt

Objective Listener: Leaves emotion at the door, particularly in confrontation

Question 5

Process of STEPPING EAST

Answer 5

ENGAGE the person
ASK them to explain their situation
STATE your concerns and why
TELL a superior if they do not take you seriously

Question 6

8 Briefing steps

Answer 6

WHY (provides motivation from the start)
Objective
PLAN
PARTS
TASK allocation
Co-ordination
Controls (hazards, Factors, Time)
Positive confirmation

Question 7

SMART Goal

Answer 7

SPECIFIC
MEASURABLE
ACHIEVABLE
RELEVANT
TIME BOUND