Health&SocialCare: Unit2- 4.1~ Applying best practice in health, social care or child care environments Flashcards
Equality, diversity and rights in health and social care
1
Q
What are the principles of best practice?
A
- Beinf non-judgemental: Not making assumptions
- Respecting the views, choices and decisions of individuals who require care and support: Individuals feeling valued and supported
- Anti-discriminatory practice: All service users should be treated fairly
- Valuing diversity: Accepting and respecting differences by seeing everyone as a unique individual
- Using effective communication: Using vocab that is understood and age appropriate
- Following agreed ways of working: Following organisation policies and procedures so care provided is correct and safe
- Training and professional development opportunities for staff: Ensures staff are aware of the correct procedures
- Mentoring, monitofing and performance management of staff: An experienced person shares knowledge and skills with another to help them develop
- Attending staff meetings to discuss issue/practice: Concerns can be shared & issues raised
2
Q
What is the definition of non-judgmental?
A
Respecting a persons feelings, experience and values, even though they may be different from yours
3
Q
What is the definition of professional development?
A
The process of improving and increasing the skills and capabilities of staff
4
Q
What is the definition of monitoring?
A
To measure and check the progress or quality of something over time.
5
Q
What is the definition of perfomance management?
A
An ongoing process between a care worker and their supervisor involving meetings and observations over time to provide feeback