Health&SocialCare: Unit2- 4.1~ Applying best practice in health, social care or child care environments Flashcards

Equality, diversity and rights in health and social care

1
Q

What are the principles of best practice?

A
  • Beinf non-judgemental: Not making assumptions
  • Respecting the views, choices and decisions of individuals who require care and support: Individuals feeling valued and supported
  • Anti-discriminatory practice: All service users should be treated fairly
  • Valuing diversity: Accepting and respecting differences by seeing everyone as a unique individual
  • Using effective communication: Using vocab that is understood and age appropriate
  • Following agreed ways of working: Following organisation policies and procedures so care provided is correct and safe
  • Training and professional development opportunities for staff: Ensures staff are aware of the correct procedures
  • Mentoring, monitofing and performance management of staff: An experienced person shares knowledge and skills with another to help them develop
  • Attending staff meetings to discuss issue/practice: Concerns can be shared & issues raised
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2
Q

What is the definition of non-judgmental?

A

Respecting a persons feelings, experience and values, even though they may be different from yours

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3
Q

What is the definition of professional development?

A

The process of improving and increasing the skills and capabilities of staff

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4
Q

What is the definition of monitoring?

A

To measure and check the progress or quality of something over time.

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5
Q

What is the definition of perfomance management?

A

An ongoing process between a care worker and their supervisor involving meetings and observations over time to provide feeback

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