Greiner's Growth Model

Question 1

What does creativity growth lead to?

Answer 1

Leadership crisis

Question 2

Explain the creativity and leadership crisis

Answer 2

Everyone can share ideas easily, but once it gets to a certain size, a strong leadership is needed to give direction and structure

Question 3

What does the Direction growth lead to?

Answer 3

Autonomy Crisis

Question 4

Explain the Direction and Autonomy Crisis

Answer 4

As the biz becomes more structured, employees will become more experienced and want more say in decision. So more autonomy through delegation is needed.

Question 5

What does Delegation Growth lead to?

Answer 5

Control crisis

Question 6

Explain the Delegation and Control Crisis

Answer 6

More delegation = decentralised. Leaders may try to regain control in order to coordinate better

Question 7

What does Coordination growth lead to?

Answer 7

Red Tape Crisis

Question 8

Explain the Coordination and Red Tape Crisis

Answer 8

As control is regained, the biz becomes more centralised. However, can be too many procedures which decrease efficiency as people are waiting for approval.

Question 9

What does Collaboration Growth lead to?

Answer 9

Growth Crisis

Question 10

Explain the Collaboration and Growth crisis

Answer 10

Formal procedures replaced with collaboration between depts. Focused on communication. May have to consider external growth