ESA | Week 6 (Legal) Flashcards

1
Q

Attrition

A

The difference between the actual number of sleeping rooms picked-up (or food-and-beverage covers or revenue projections) and the number or formulas agreed to in the terms of the facility’s contract. Usually there is an allowable shortfall before damages are assessed. (Week 6)

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2
Q

Cancellation Clause

A

Provision in a contract which outlines damages to be paid to the non-canceling party if cancellation occurs, due the canceling party’s breach of the contract. (Week 6)

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3
Q

Communication Matrix

A

Determining what needs to communicated, to whom, who is doing the communication, when and how often, how and why for various communication situations. (Week 6)

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4
Q

Contract

A

An agreement between two or more parties that creates in each party a duty to do or not do something and a right to performance of the other’s duty or a remedy for the breach of the other’s duty. See Also LETTER OF AGREEMENT. (Week 6)

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5
Q

Contract Addendum

A

modification to the original document by adding information (Week 6)

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6
Q

Crisis

A

any event that is, or is expected to lead to, an unstable and dangerous situation affecting an individual, group, community, or whole society (Week 6)

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7
Q

Disaster

A

A disaster is a serious disruption of the functioning of a community or a society involving widespread human, material, economic or environmental losses and impacts, which exceeds the ability of the affected community or society to cope using its own resources. (Week 6)

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8
Q

Due Diligence

A

The process of asking reasonable questions to assist in developing a risk-management plan appropriate to the organization and the meeting/event; this also applies to developing a contract for the meeting/event. (Week 6)

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9
Q

Egress

A

1: the action or right of going or coming out 2: a place or means of going out : exit (Week 6)

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10
Q

Emergency

A

1: an unforeseen combination of circumstances or the resulting state that calls for immediate action 2: an urgent need for assistance or relief (Week 6)

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11
Q

Event Specifications Guide (ESG)

A

ESG. The preferred term for a comprehensive document that outlines the complete requirements and instructions for an event. This document is typically authored by the event planner and is shared with all appropriate vendors as a vehicle to communicate the expectations of services for a project. The industry accepted practice is to use the APEX Event Specifications Guide, which can be found at the Convention Industry Council web site. Sometimes called STAGING GUIDE, RESUME. (Week 6)

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12
Q

Force Majeure

A

An event (e.g. war, labor strike, extreme weather, or other disruptive circumstances) or effect that cannot be reasonably anticipated or avoided. (Week 6)

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13
Q

Indemnification Clause

A

A contract clause in which one party agrees to pay damages or claims that the other party may be required to pay to another. For example, if a hotel is sued by an attendee that is injured at an event due to the fault of the group, an indemnification clause might require the group to pay back the hotel. Some times the law requires one party to indemnify another even without a specific clause. Generally, the terms of the clause will be followed over the state law. See HOLD HARMLESS. (Week 6)

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14
Q

Mitigate

A

The efforts taken to reduce or minimize the risks at a meeting/event that have been predicted to have a potential impact on the organization. (Week 6)

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15
Q

Negligence

A

failure to use reasonable care, resulting in damage or injury to another. (Week 6)

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16
Q

Phone Tree

A

telephone information system that speaks to the caller with a combination of fixed-voice menus in real time. The caller can respond by pressing phone keys or speaking words or short phrases. These key presses can register information or route calls based on the programmed responses. (Week 6)

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17
Q

Reasonable Prudent Person

A

an individual who uses good judgment or common sense in handling practical matters. The actions of a person exercising common sense in a similar situation are the guide in determining whether an individual’s actions were reasonable. (Week 6)

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18
Q

Rider

A

Additional clause in a contract stipulating special requirements. (Week 6)

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19
Q

Risk

A

expose (someone or something valued) to danger, harm, or loss. (Week 6)

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20
Q

Risk Management

A

Recognizing the possibility of injury, damage or loss, and having a means to prevent it or provide insurance. (Week 6)

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21
Q

Standard Operating Procedure (SOP)

A

documented standards, policies and procedures (Week 6)

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22
Q

Acceptance

A

A requirement for entering into a binding contract. If a contract proposal (offer) is made, it is accepted if the offeree signs the offer as submitted. If the offeree makes any changes to the offer before signing, it is a counter offer, not acceptance. (Week 6)

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23
Q

Act of God

A

An extraordinary natural event such as extreme weather, flood, hurricanes, tornadoes, earthquake or similar natural disaster that cannot be reasonably foreseen or prevented over which a contracting party has no reasonable control, making performance of the contract illegal, impracticable or impossible, thus the parties have no legal responsibility to continue performance of the contract. See FORCE MAJEURE. (Week 6)

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24
Q

Actual Damages

A

also compensatory damages. Compensate for actual injury or loss. (Week 6)

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25
Q

Authorized Signatory

A

A person who is authorized to legally bind an individual or organization to a contract, to sign checks on behalf of an organization, or charge to an organization’s master account. (Week 6)

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26
Q

Cancellation/Interruption Insurance

A

Insurance that protects a event organizer against financial loss or expenses incurred when contractually specified perils necessitate canceling or relocating a event, or cause a reduction in attendance. (Week 6)

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27
Q

Capacity

A

Legal qualification, competency, power, or fitness, e.g. a person’s capacity and authority to enter into a contract may be questioned. (Week 6)

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28
Q

Condition of Premises

A

A contract clause that addresses the issue of the property’s condition and any material deterioration or damage to the facility that occurred between the time of the contract was signed and the commencement of the event. It may provide remedies or procedures to apply in the event of a change in condition. This clause is rarely used for short-term bookings. (Week 6)

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29
Q

Consideration

A

The inducement to a contract. The cause, motive, price, or impelling influence which induces a contracting party to enter a contract. (Week 6)

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30
Q

Crisis Response Team

A

An individual or group of individuals who respond to an emergency or crisis for the purpose of managing the situation and identifying and engaging the appropriate resources. (Week 6)

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31
Q

Cut-Off Date

A

Designated date when a hotel will release any unsold sleeping rooms in a group block and make them available to the general public. The date is typically three to four weeks before the event. See RESERVATION REVIEW DATE. (Week 6)

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32
Q

General Liability Insurance

A

An insurance policy that provides protection against claims involving bodily injury and property damage to third parties. (Week 6)

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33
Q

Hazard

A

A source of danger or vulnerability causing concern for the safety and security of individuals or property. (Week 6)

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34
Q

Letter of Agreement (LOA)

A

Contract. Document outlining proposed services, space, or products which becomes binding upon signature by authorized representatives of both parties. It lists services, foods, beverages, and so forth. (Week 6)

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35
Q

Liability

A

A legal responsibility for an incident or a monetary responsibility for services rendered. (Week 6)

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36
Q

Liquidated Damages

A

An amount of money the parties of a contract designate during negotiations for the injured party to collect as compensation upon a specific breach of the agreement (Week 6)

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37
Q

Negotiation

A

A series of discussions between the buyer and seller that result in a contractual arrangement. (Week 6)

38
Q

Non-Performance

A

To neglect to carry out an agreement. (Week 6)

39
Q

Offer

A

A promise, proposal or other expression of willingness to make and carry out a contract under proposed terms with another party which has the ability to accept it upon receiving it. Space and rent proposal from a facility. It may be in the form of a contract or license agreement. (Week 6)

40
Q

Pandemic

A

A disease that is prevalent over an entire country or the world (Week 6)

41
Q

Professional Liability Insurance

A

Protection for professionals with a special expertise that is not covered by the general liability insurance of an organization (Week 6)

42
Q

Relocation/Walk Clause

A

Clause protecting a guest holding a confirmed sleeping room reservation who is denied accommodations at the hotel upon arrival and is relocated to another hotel. (Week 6)

43
Q

Risk Assessment

A

A process designed to safeguard the organization and various elements of a meeting by minimizing the amount or severity of harmful events that may occur. (Week 6)

44
Q

Security Contractor (Security Service)

A

Company hired by exhibit or event management to keep individual exhibits and the entire event floor safe using guards, closed circuit T.V., etc. (Week 6)

45
Q

Threat

A

A source of danger or vulnerability causing concern for the safety and security of individuals or property; same as hazard (Week 6)

46
Q

Waiver Clause

A

A clause that entitles both parties to take measures to prevent or reduce loss without prejudice to the rights of either party (Week 6)

47
Q

The difference between the actual number of sleeping rooms picked-up (or food-and-beverage covers or revenue projections) and the number or formulas agreed to in the terms of the facility’s contract. Usually there is an allowable shortfall before damages are assessed. (Week 6)

A

Attrition

48
Q

Provision in a contract which outlines damages to be paid to the non-canceling party if cancellation occurs, due the canceling party’s breach of the contract. (Week 6)

A

Cancellation Clause

49
Q

Determining what needs to communicated, to whom, who is doing the communication, when and how often, how and why for various communication situations. (Week 6)

A

Communication Matrix

50
Q

An agreement between two or more parties that creates in each party a duty to do or not do something and a right to performance of the other’s duty or a remedy for the breach of the other’s duty. See Also LETTER OF AGREEMENT. (Week 6)

A

Contract

51
Q

modification to the original document by adding information (Week 6)

A

Contract Addendum

52
Q

any event that is, or is expected to lead to, an unstable and dangerous situation affecting an individual, group, community, or whole society (Week 6)

A

Crisis

53
Q

A disaster is a serious disruption of the functioning of a community or a society involving widespread human, material, economic or environmental losses and impacts, which exceeds the ability of the affected community or society to cope using its own resources. (Week 6)

A

Disaster

54
Q

The process of asking reasonable questions to assist in developing a risk-management plan appropriate to the organization and the meeting/event; this also applies to developing a contract for the meeting/event. (Week 6)

A

Due Diligence

55
Q

1: the action or right of going or coming out 2: a place or means of going out : exit (Week 6)

A

Egress

56
Q

1: an unforeseen combination of circumstances or the resulting state that calls for immediate action 2: an urgent need for assistance or relief (Week 6)

A

Emergency

57
Q

ESG. The preferred term for a comprehensive document that outlines the complete requirements and instructions for an event. This document is typically authored by the event planner and is shared with all appropriate vendors as a vehicle to communicate the expectations of services for a project. The industry accepted practice is to use the APEX Event Specifications Guide, which can be found at the Convention Industry Council web site. Sometimes called STAGING GUIDE, RESUME. (Week 6)

A

Event Specifications Guide (ESG)

58
Q

An event (e.g. war, labor strike, extreme weather, or other disruptive circumstances) or effect that cannot be reasonably anticipated or avoided. (Week 6)

A

Force Majeure

59
Q

A contract clause in which one party agrees to pay damages or claims that the other party may be required to pay to another. For example, if a hotel is sued by an attendee that is injured at an event due to the fault of the group, an indemnification clause might require the group to pay back the hotel. Some times the law requires one party to indemnify another even without a specific clause. Generally, the terms of the clause will be followed over the state law. See HOLD HARMLESS. (Week 6)

A

Indemnification Clause

60
Q

The efforts taken to reduce or minimize the risks at a meeting/event that have been predicted to have a potential impact on the organization. (Week 6)

A

Mitigate

61
Q

failure to use reasonable care, resulting in damage or injury to another. (Week 6)

A

Negligence

62
Q

telephone information system that speaks to the caller with a combination of fixed-voice menus in real time. The caller can respond by pressing phone keys or speaking words or short phrases. These key presses can register information or route calls based on the programmed responses. (Week 6)

A

Phone Tree

63
Q

an individual who uses good judgment or common sense in handling practical matters. The actions of a person exercising common sense in a similar situation are the guide in determining whether an individual’s actions were reasonable. (Week 6)

A

Reasonable Prudent Person

64
Q

Additional clause in a contract stipulating special requirements. (Week 6)

A

Rider

65
Q

expose (someone or something valued) to danger, harm, or loss. (Week 6)

A

Risk

66
Q

Recognizing the possibility of injury, damage or loss, and having a means to prevent it or provide insurance. (Week 6)

A

Risk Management

67
Q

documented standards, policies and procedures (Week 6)

A

Standard Operating Procedure (SOP)

68
Q

A requirement for entering into a binding contract. If a contract proposal (offer) is made, it is accepted if the offeree signs the offer as submitted. If the offeree makes any changes to the offer before signing, it is a counter offer, not acceptance. (Week 6)

A

Acceptance

69
Q

An extraordinary natural event such as extreme weather, flood, hurricanes, tornadoes, earthquake or similar natural disaster that cannot be reasonably foreseen or prevented over which a contracting party has no reasonable control, making performance of the contract illegal, impracticable or impossible, thus the parties have no legal responsibility to continue performance of the contract. See FORCE MAJEURE. (Week 6)

A

Act of God

70
Q

also compensatory damages. Compensate for actual injury or loss. (Week 6)

A

Actual Damages

71
Q

A person who is authorized to legally bind an individual or organization to a contract, to sign checks on behalf of an organization, or charge to an organization’s master account. (Week 6)

A

Authorized Signatory

72
Q

Insurance that protects a event organizer against financial loss or expenses incurred when contractually specified perils necessitate canceling or relocating a event, or cause a reduction in attendance. (Week 6)

A

Cancellation/Interruption Insurance

73
Q

Legal qualification, competency, power, or fitness, e.g. a person’s capacity and authority to enter into a contract may be questioned. (Week 6)

A

Capacity

74
Q

A contract clause that addresses the issue of the property’s condition and any material deterioration or damage to the facility that occurred between the time of the contract was signed and the commencement of the event. It may provide remedies or procedures to apply in the event of a change in condition. This clause is rarely used for short-term bookings. (Week 6)

A

Condition of Premises

75
Q

The inducement to a contract. The cause, motive, price, or impelling influence which induces a contracting party to enter a contract. (Week 6)

A

Consideration

76
Q

An individual or group of individuals who respond to an emergency or crisis for the purpose of managing the situation and identifying and engaging the appropriate resources. (Week 6)

A

Crisis Response Team

77
Q

Designated date when a hotel will release any unsold sleeping rooms in a group block and make them available to the general public. The date is typically three to four weeks before the event. See RESERVATION REVIEW DATE. (Week 6)

A

Cut-Off Date

78
Q

An insurance policy that provides protection against claims involving bodily injury and property damage to third parties. (Week 6)

A

General Liability Insurance

79
Q

A source of danger or vulnerability causing concern for the safety and security of individuals or property. (Week 6)

A

Hazard

80
Q

Contract. Document outlining proposed services, space, or products which becomes binding upon signature by authorized representatives of both parties. It lists services, foods, beverages, and so forth. (Week 6)

A

Letter of Agreement (LOA)

81
Q

A legal responsibility for an incident or a monetary responsibility for services rendered. (Week 6)

A

Liability

82
Q

An amount of money the parties of a contract designate during negotiations for the injured party to collect as compensation upon a specific breach of the agreement (Week 6)

A

Liquidated Damages

83
Q

A series of discussions between the buyer and seller that result in a contractual arrangement. (Week 6)

A

Negotiation

84
Q

To neglect to carry out an agreement. (Week 6)

A

Non-Performance

85
Q

A promise, proposal or other expression of willingness to make and carry out a contract under proposed terms with another party which has the ability to accept it upon receiving it. Space and rent proposal from a facility. It may be in the form of a contract or license agreement. (Week 6)

A

Offer

86
Q

A disease that is prevalent over an entire country or the world (Week 6)

A

Pandemic

87
Q

Protection for professionals with a special expertise that is not covered by the general liability insurance of an organization (Week 6)

A

Professional Liability Insurance

88
Q

Clause protecting a guest holding a confirmed sleeping room reservation who is denied accommodations at the hotel upon arrival and is relocated to another hotel. (Week 6)

A

Relocation/Walk Clause

89
Q

A process designed to safeguard the organization and various elements of a meeting by minimizing the amount or severity of harmful events that may occur. (Week 6)

A

Risk Assessment

90
Q

Company hired by exhibit or event management to keep individual exhibits and the entire event floor safe using guards, closed circuit T.V., etc. (Week 6)

A

Security Contractor (Security Service)

91
Q

A source of danger or vulnerability causing concern for the safety and security of individuals or property; same as hazard (Week 6)

A

Threat

92
Q

A clause that entitles both parties to take measures to prevent or reduce loss without prejudice to the rights of either party (Week 6)

A

Waiver Clause