Diversity, inclusion and teamworking – Level 1: Flashcards

1
Q

What does it take to be part of a successful team?

A
  1. To share ideas.
  2. Consider solutions.
  3. Solve problems together.
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2
Q

What are the benefits of successful teamwork?

A
  1. Improves productivity.
  2. Engages employees.
  3. Overcome obstacles.
  4. Improves service levels.
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3
Q

What are the characteristics of a successful team?

A
  1. They communicate well.
  2. Focus on goals and results.
  3. They offer support.
  4. Team members are diverse.
  5. They are organised.
  6. They have fun.
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4
Q

What do you consider are your strengths and weaknesses and how do you address these?

A
  1. I share my ideas.
  2. I try to improve service levels.
  3. I offer support.
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5
Q

What current challenges is COVID and/or Brexit bringing to Diversity, Inclusion and Teamworking?

A
  1. Disruption
  2. Supply chain issues.
  3. Losses of revenue.
  4. Redundancies.
  5. Some areas have had increased demands.
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6
Q

What Acts have been merged into the Equality Act 2010?

Remember (DRES)

A
  1. the Disability Discrimination Act 1995
  2. the Race Relations Act 1976
  3. the Equal Pay Act 1970
  4. the Sex Discrimination Act 1975
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7
Q

What Acts have been merged into the Equality Act 2010?

Remember (DRES)

A
  1. the Disability Discrimination Act 1995
  2. the Race Relations Act 1976
  3. the Equal Pay Act 1970
  4. the Sex Discrimination Act 1975
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8
Q

What are the nine characteristics of the Equality Act 2010?

A
  1. Age
  2. Disability
  3. Gender re-assignment
  4. Marriage & Civil Partnership
  5. Pregnancy and Maternity
  6. Race
  7. Religion or belief
  8. Sex
  9. Sexual orientation
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9
Q

What are the nine characteristics of the Equality Act 2010?

A
  1. Age
  2. Disability
  3. Gender re-assignment
  4. Marriage & Civil Partnership
  5. Pregnancy and Maternity
  6. Race
  7. Religion or belief
  8. Sex
  9. Sexual orientation
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10
Q

Name four types of discrimination?

A
  1. Direct discrimination (someone treated less favourably).
  2. Indirect discrimination (Recruitment selection criteria).
  3. Harassment (Bullying, verbal or physical).
  4. Victimization (false allegations).
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11
Q

Why is Diversity and Inclusion important?

A
  • Companies that are diverse are more than likely to financially outperform their rivals.
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12
Q

What key internal policies should be in place?

A
  1. Respectful communication.
  2. Teamwork and employee participation.
  3. Work/life balance through flexible working schedules.
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13
Q

What are Formal and Inclusive communications?

A
  1. The flow of information through correct channels.
  2. Sharing information so that everyone can understand.
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14
Q

Why is it importance to have a diverse client base and what are the benefits?

A

Companies that have diverse clients are more than likely to financially outperform their rivals.

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