Daily shift routine SOP

Question 1

What are the objectives of the Daily Shift Routine SOP?

Answer 1

1. Ensure teams are ready to respond safely and effectively at the beginning of the shift
2. Define terminology and expected readiness
3. Define expectations of the Notts car crews
4. Define actions in the event of crew absence

Question 2

Outline the contents of the daily shift routine SOP

Answer 2

Definitions
Responsibilities
Briefings and checklists
Routine for aviation shifts
Routine for CCC shifts
Medic 30 specific guidance
Daily routine and tasks
End of shift routine
Crew absence

Question 3

What are your responsibilities as per the Daily Shift Routine SOP?

Answer 3

Smooth running
Wearing PPE and ready to commence checks at shift start time
Inform TCC if any delay to shift start
Inform TCC if any delay to shift end

Question 4

If a tasking comes in before full checks have been completed, what should be completed before leaving?

Answer 4

Immediate Deployment Checklist

Question 5

What should be completed for all shifts irrelevant of asset?

Answer 5

Daily Crew Brief

Question 6

Describe the routine for aviation shifts

Answer 6

Handover in the ops room
Liaise with horizon control and inform of any delay
By time +30:
- CD pouch and book in the car
- Body armour
- Daily Vehicle Checklist
By time +60:
- CD pouch and book in aircraft
- Daily Aircraft Checklist
- Daily Aviation and Clinical Brief
- NVIS
- Safety brief for observers
- Daily log on HEMSbase
- Inform horizon control about anything from the brief
Determine most appropriate responding asset

Question 7

Describe the routine for a CCC shift as per the Daily routine SOP

Answer 7

Handover in ops room
Liaise with horizon control
By time +30:
- CD Pouch and book in kit
- Body armour in car
- Daily checklist complete
- Daily brief commenced

Question 8

What MEDIC 30 specific factors are outlined in the Daily Routine SOP?

Answer 8

• Present for handover
• Review Handover Notes board
• Review daily tasks
• Need to be en route to Notts by time +60
• Use Horizon Control as standby location
• Need to go back to HEMS Way if restock/kit required outside that at Tollerton
• Blood will need to go back to LCH if the 1930 collection time is missed on a Friday
• Aim to be back at HEMS Way 30 mins before shift end

Question 9

What happens once the daily crew brief is complete?

Answer 9

Daily tasks

Question 10

What activities can daily base duties include?

Answer 10

Review team read file
Full CD count
Drugs fridge temp check
Review clinical currency
Training requirements (moulage/viva/CBD)
Equipment checks as per noticeboard

Question 11

Describe the end of shift routine

Answer 11

Clinical Handover Checllist
Communicate outstanding checks
Notts car tasks either to 29 crew or write in Handover Notes
End of shift checklist if no incoming team, even if late off
Inform top cover if less than 11 hours between end and start time

Question 12

What action should be taken if a crew member is absent?

Answer 12

Seek to make contact with them
If its a pilot: horizon control, Duty Ops, TCC, Chief pilot and switch to CCC
If its a clinician: Horizon Control, TCC then either book off or go single para

Question 13

What are the pitfalls of crew handover of jobs?

Answer 13

Missed information
Further delays
May benefit outgoing team but rarely the patient

Question 14

Give two situations where clinical handover may be of benefit to the patient?

Answer 14

Relieving a ground asset by an air asset to facilitate rapid transport to MTC
Protracted major incident