Customers Flashcards
internal and external
1
Q
what are internal customers?
A
people within the business who receive goods or services from another part of the business
2
Q
what are some examples of internal customers?
A
business owners, employees, subcontractors, suppliers
3
Q
what are external customers?
A
a customer of a product or service who is not an employee or part of the business that supplies it
4
Q
what is the definition of consumer?
A
a person who purchases product or services for personal use
5
Q
what is the definition of consumer goods?
A
any tangible commodities produced and subsequents purchased to satisfy the current wants and perceived needs of the buyer
