Customer Jobs/Jobs To Be Done Flashcards
1
Q
Describes the functional, social, and emotional test customers are trying to do
A
Customer jobs/ jobs to be done
2
Q
Regular and particular job that a customer is trying to do and working towards
A
Functional jobs
3
Q
Manners customer desires to reflect his image in a social environment
A
Social jobs
4
Q
How a customer works towards feeling a certain way
A
Personal/ emotional jobs
5
Q
Customers also purchase value
A
Supporting jobs
6
Q
Task is any purchase of value that may cover from evaluating choices
A
Buyer of value
7
Q
Jobs for which a customer has a direct hand in the manufacture of the product
A
Co-creator of value
8
Q
Jobs at the end of the product use such as disposal of product trash or giving the ownership of the product to another person
A
Transfer of value
