consumers term 2 Flashcards

1
Q

nutrients for maintaining strong bones and teeth

A

calcuim

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2
Q

micro organisms most commonly passed onto food

A

bacteria, yeast, moulds

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3
Q

favourable conditions for growth of microorganisms

A

food, moisture, temperature, appropriate pH balance

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4
Q

temperature bacteria flourishes in

A

20 degrees

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5
Q

fat soluble vitamins

A

A D E K

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6
Q

ways to reduce waste

A

reusable containers
recycling

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7
Q

fiber rich meal

A

vegetables
lentils
grains

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8
Q

what leads to hypertension

A

salt, fat, cholesterol

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9
Q

marketing

A

the process of planning and executing the conception, pricing, promotion and distribution of ideas, goods and services to satisfy customers needs

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10
Q

salmonella

A

infection is usually caused by eating raw or undercooked meat, poultry, and eggs or egg products or by drinking unpasteurized milk.
Can be spread by people and is found in the intestinal tract.

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11
Q

healthiest fish options

A

sardine
tuna
oysters

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12
Q

work out the price of one unit

A

quantity used x purchase price
quantity bought

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13
Q

5p marketing mix

A

product
price
people
promotion
place

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14
Q

enzymes

A

a chemical that speeds up the process of decay by breaking down food.
they are found naturally in food

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15
Q

nutrition

A

uptake and use of food and nutrients by the body

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16
Q

menu

A

the specific foods that will be eaten during a meal

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17
Q

meal pattern

A

the number of meals eaten per day and foods served during each of the meals

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18
Q

diet

A

all foods eaten during a day

19
Q

nutrients

A

chemical elements in food that are essential for human beings to give energy and build and repair tissue

20
Q

primary function of marketing

A

to provide need satisfying products and services to potential buyers at a profit, producers needs to meet customers needs

21
Q

segmentation

A

dividing something into segments
segmentation involves dividing the market into groups of people who share needs, interests, likes and dislikes

demographics- age, gender etc
geography- country, region
psychographics- personality values and attitudes
behavior- product usage, brand loyalty
benefit- wants and needs of customers

each segment needs to
have an identity
display different behavior
have profit potential

22
Q

advertisements

A

has a major influence on the customers.
it provides product information, quality, price
they are used to catch attention of their target markets
they usually appeal to basic human needs
they usually use emotion to deliver messages

23
Q

maslow principle of needs

A

self actualization needs- highest level of needs eg - educational programs
esteem needs- fourth level eg- academic success or high reputation.
social needs- third level eg- personal products (clothes shoes etc.)
safety and security- second level eg- physical safety and psychological safety
physiological needs- basic survival needs eg- food, water, shelter

24
Q

AIDA principal

A

A-attention- attract customers attention with attraction such as advertisements
I-interest- raise customers interest by focusing on the products advantages
D-desire- convince the customer that they need the product or service by arousing desire
A-action-motivate the customer to take action

25
Q

social class and how it influences consumers buying behavior

A

an open group of individuals with a similar social rank
determines a consumers type, quality and quantity of a product and a consumers use
marketers use social class to identify products and services to target a specific class
upper class- luxury

26
Q

types of decisions

A

spur of the moment- happens in a hurry
habitual- made out of habit
intuitive- uses intuition
rational- logic

27
Q

micro organisms

A

found everywhere
eg- molds, bacteria, yeasts
they are responsible for food contamination

28
Q

moulds

A

mycotoxin- poison from moulds
carcinogenic- encouraging the growth of cancer in humans
moulds are plants visible to the naked eye that grow on sweet foods and proteins
acid conditions prevent moulds

29
Q

oxidation

A

chemical reaction that takes place between food and oxygen. enzymes in plant and animal tissue promote oxidation. it may change food colour or texture and destroy nutrients
oxidation can be prevented by destroying enzymes and using air tight containers.

30
Q

cross contamination

A

the contamination that occurs when bacteria is transferred intentionally or unintentionally from one surface to another

31
Q

carbs

A

starch sugar and fibre
provides body with heat and energy

32
Q

vitamin b

A

necessary for cell growth

33
Q

vitamin c

A

protects the body against disease

34
Q

vitamin a

A

keeps eyes, skin and membranes healthy

35
Q

proteins

A

builds and repairs body tissues

36
Q

iron

A

builds haemoglobin

37
Q

fat

A

provides body with heat and energy

38
Q

balanced diet

A

a diet that contains the correct quantities of nutrients from the food groups that a person needs

39
Q

perishable foods

A

have a limited shelf life after harvest or production
eg- meat, eggs

40
Q

non perishable

A

have a long shelf life and don’t require refrigeration to keep them from spoiling
eg- beans

41
Q

factors to consider when choosing food items

A

personal taste preference, mood, hunger level, health status, special diet requirements, ethnicity, and personal income.

42
Q

target market and how they influence choices

A

gender, age, income level, race, education level, religion, marital status, and geographic location.

Consumers with the same demographics tend to value the same products and services, which is why narrowing down the segments is one of the most important factors in determining target markets.

43
Q

socio economic conditions and how they sell

A

determines what people eat what clothes they wear and home furnishing
higher socio economic status= more money = afford more expensive items