Communication and Active listening

Question 1

What is the vehicle that allows for intimacy to develop within a relationship?

Answer 1

Communication.

Question 2

True or false:

Everyday exchanges maintain, increase, or undermine intimacy within relationships.

Answer 2

True.

Question 3

Intimacy is a ______, rather than a characteristic

Answer 3

process

Question 4

what are the three requirements for intimacy.

Answer 4

• The partner understands core aspects of his/her self
• The partner validates and respects these core aspect of self
• Partner cares for and is concerned for individuals.

Question 5

What is key within Disclosure of information for development of intimacy?

Answer 5

• Too much information too soon can be off-putting.

- Dishonesty can inhibit intimacy.

Question 6

Is factual disclosure or emotional disclosure more or potent in development of intamcy?

Answer 6

Emotional disclosure.

Question 7

Is there a sex difference for how we attracted towards information disclosure?

Answer 7

Men feel closer once they open up

women feel closer to people who open up.

Question 8

What is the best way to listen to and respond to initial disclosure?

Answer 8

Actively listen
understand
meaningful response that leads to deeper discussion.

Question 9

True or false:

It is key to stay focused on a topic when trying to build a intImate relationship.

Answer 9

False,

it is important to know when to change subjects.

Question 10

Why is it difficult to give support to others?

Answer 10

It is a challenge because we often give support in the way that we want to receive it, and it may not be what they want/need.

Question 11

The intimacy process model highlights key areas where miscommunication can occur, what are they?

Answer 11

They are called filters:

• Crossing arms
• rising voice
• looking at the ground
• silence

Question 12

What can emotional states do to the filters in relationships?

Answer 12

When people are in a good mood they often will give their partner the benefit of the doubt.

Question 13

People with low self-esteem may feel what way when they disclose negative experiences?

Answer 13

They feel vulnerable

Question 14

What is a major filter in relationships?

Answer 14

Distractions

ie. looking at your phone.

Question 15

How do beliefs and expectations affect us (as a filter)

Answer 15

We can often what we expect in people, if we expect our partner is thoughtful and caring then we expect that and interpenetrate it in that way.

Question 16

how can difference in styles influence a relationship (as a filter)

Answer 16

It can be heavily influenced by culture, and how people bring up issues.

Question 17

How does Self-protection affect a relationship ( as a filter )

Answer 17

People can be motivated by fear of rejection so they won’t say things that may causes fights.

Question 18

What is the best way to deal with filters?

Answer 18

By understanding what filters your partner has, filters often lead to discussions of “right” and “wrong”

understand
communicate
problem solve.

Question 19

What is key in understanding what filter you have?

Answer 19

Understanding if you are or aren’t perceiving reality.

• Things we think happen probably don’t map onto reality very closely. Thus can cause conflict.

Question 20

What was the Keith Sanford’s experiment.

Answer 20

two people were brought into the lab, communicated.

and then each were asked what happened to evaluate their perceived reality.

Question 21

under one thing to deal with filters

Answer 21

Awareness

Question 22

what is more important, communicating or being a good listener.

Answer 22

Being a good listener.

Question 23

What are the two components or listening.

Answer 23

nonverbal and verbal

Question 24

Active listening involves what?

Answer 24

accurately interpenetrating information and providing a supportive response

Question 25

What are the components of nonverbal communication?

Answer 25

• facial expression
• eye contact
• body movement
• touch
• interpersonal distance.

Question 26

What is paralanguage

Answer 26

vocal tone, rhythm, rate, pitch, volume.

Question 27

what does nonverbal communication do for people during hard conversations

Answer 27

Lowers anxiety

Question 28

What are the three key aspects for Non-verbal active listening?

Answer 28

• let speaker finish without interrupting
• concentrate on what they are saying, stay in the moment
• Eye contact, open posture, using gestures to convey interest

Question 29

What are the three key aspects for verbal active listening?

Answer 29

• Ask open ended or clarifying questions
• Use paraphrasing
• Listen for the purpose to understand.