Communication and Active listening Flashcards
What is the vehicle that allows for intimacy to develop within a relationship?
Communication.
True or false:
Everyday exchanges maintain, increase, or undermine intimacy within relationships.
True.
Intimacy is a ______, rather than a characteristic
process
what are the three requirements for intimacy.
- The partner understands core aspects of his/her self
- The partner validates and respects these core aspect of self
- Partner cares for and is concerned for individuals.
What is key within Disclosure of information for development of intimacy?
- Too much information too soon can be off-putting.
- Dishonesty can inhibit intimacy.
Is factual disclosure or emotional disclosure more or potent in development of intamcy?
Emotional disclosure.
Is there a sex difference for how we attracted towards information disclosure?
Men feel closer once they open up
women feel closer to people who open up.
What is the best way to listen to and respond to initial disclosure?
Actively listen
understand
meaningful response that leads to deeper discussion.
True or false:
It is key to stay focused on a topic when trying to build a intImate relationship.
False,
it is important to know when to change subjects.
Why is it difficult to give support to others?
It is a challenge because we often give support in the way that we want to receive it, and it may not be what they want/need.
The intimacy process model highlights key areas where miscommunication can occur, what are they?
They are called filters:
- Crossing arms
- rising voice
- looking at the ground
- silence
What can emotional states do to the filters in relationships?
When people are in a good mood they often will give their partner the benefit of the doubt.
People with low self-esteem may feel what way when they disclose negative experiences?
They feel vulnerable
What is a major filter in relationships?
Distractions
ie. looking at your phone.
How do beliefs and expectations affect us (as a filter)
We can often what we expect in people, if we expect our partner is thoughtful and caring then we expect that and interpenetrate it in that way.
how can difference in styles influence a relationship (as a filter)
It can be heavily influenced by culture, and how people bring up issues.
How does Self-protection affect a relationship ( as a filter )
People can be motivated by fear of rejection so they won’t say things that may causes fights.
What is the best way to deal with filters?
By understanding what filters your partner has, filters often lead to discussions of “right” and “wrong”
understand
communicate
problem solve.
What is key in understanding what filter you have?
Understanding if you are or aren’t perceiving reality.
- Things we think happen probably don’t map onto reality very closely. Thus can cause conflict.
What was the Keith Sanford’s experiment.
two people were brought into the lab, communicated.
and then each were asked what happened to evaluate their perceived reality.
under one thing to deal with filters
Awareness
what is more important, communicating or being a good listener.
Being a good listener.
What are the two components or listening.
nonverbal and verbal
Active listening involves what?
accurately interpenetrating information and providing a supportive response
What are the components of nonverbal communication?
- facial expression
- eye contact
- body movement
- touch
- interpersonal distance.
What is paralanguage
vocal tone, rhythm, rate, pitch, volume.
what does nonverbal communication do for people during hard conversations
Lowers anxiety
What are the three key aspects for Non-verbal active listening?
- let speaker finish without interrupting
- concentrate on what they are saying, stay in the moment
- Eye contact, open posture, using gestures to convey interest
What are the three key aspects for verbal active listening?
- Ask open ended or clarifying questions
- Use paraphrasing
- Listen for the purpose to understand.
