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Public Administration > Chapter 9 powerpoint pt. 1 > Flashcards

Chapter 9 powerpoint pt. 1 Flashcards

1
Q

“________”, is the greek work for strategy, and means the art of the general.

A

strategos

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2
Q

where did we get the term strategic management from?

A

the greek work “strategos”

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3
Q

strategic management is about the management of _________ to attain the _____ in its entirety

A

resources

goal

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4
Q

________ __________ is about the management of resources to attain the goal in its entirety

A

strategic management

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5
Q

in administration, at the concepts of strategy and tactics involve the selection of __________, ________, and ________ to achieve efficiency and effectiveness

A

philosophies
policies
practices

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6
Q

in administration, at the concepts of strategy and tactics involve the selection of philosophies, policies, and practices to achieve ________ and __________

A

effciency

effectiveness

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7
Q

in administration, at the concepts of ________ and _______ involve the selection of philosophies, policies, and practices to achieve efficiency and effectiveness

A

strategy

tactics

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8
Q

formal document of how goals will be achieved

A

strategic plan

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9
Q

the philosophy that puts the plan in action

A

strategic management

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10
Q

planning horizon is also known as a __________.

A

timeframe

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11
Q

A timeframe is also known as a _________ ________.

A

planning horizon

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12
Q

an objective is also known as a _____.

A

goal

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13
Q

a goal is also known as an _________.

A

objective

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14
Q

overall conduct of how long term goals are achieved

A

strategy

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15
Q

short term immediate decisions to achieve part of objectives

A

tactics

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16
Q

true or false: in strategic management there can be various tactics

A

true

17
Q

when it comes to strategic management and planning, sometimes little is achieved and planning efforts are merely a goal in themselves, undertaken to give exposure to _______ ______

A

political elites

18
Q

what is an example in which planning efforts are merely a goal in themselves?

A
  1. planning for the sake of planning, delusion in the idea of accomplishing something
  2. a company may develop a plan just because it’s good business to have a plan, and after the plan is developed it gets shelved
19
Q

planning is messy in ________ ________ governments where competing interests must be accommodated.

A

wealthy democratic

20
Q

planning is messy in wealthy democratic governments where competing ______ must be __________.

A

interests

accommodated

21
Q

In, “___ ______ __ _________ ________,” 1959, C.E. Lindblom argued that incremental decision making was more achievable in the messy, complex, ill-structured world of politics, where completely rational decision making is never possible.

A

The Science of Muddling Through

22
Q

What did “The Science of Muddling Through” establish?

A

C.E. Lindblom argued that incremental decision making was more achievable in the messy, complex, ill-structured world of politics, where completely rational decision making is never possible.

23
Q

What are the components of strategic plans?

A
  1. goals & objectives
  2. time frame
  3. analysis of current circumstances
  4. environmental analysis
  5. strategy selection
  6. integration of efforts
  7. evaluation
24
Q

The SWOT analysis is an organizational tool to identify the ________ and ___________ of an organization, as well as potential ___________ and ______.

A

strengths
weaknesses
opportunities
threats

25
Q

What are strengths under the SWOT analysis?

A
  • delivery network that reaches virtually all possible customers
  • established branch office in every significant locality
  • an ongoing capability to complete its core mission (deliver the mail) every day
26
Q

What are weaknesses under the SWOT analysis?

A
  • inferior top-management core
  • poorly motivated and alienated workforce
  • large organization with difficulties maintaining service of consistent quality
  • public perception of massive incompetence
27
Q

What are opportunties under the SWOT analysis?

A
  • every citizen is a potential customer
  • expand services into new technologies
  • alliances with private deliverers
28
Q

What are threats under the SWOT analysis?

A
  • force privatization by Congress
  • Competition from private sector (Federal Express, United Parcel Service, etc. )
  • hostile labor unions
29
Q

The ______ analysis is a technique widely employed by organizations to provide another test of ________ _______.

A

SWOT

strategic viability

30
Q

The SWOT analysis uses interactive ___________ techniques

A

brainstorming

31
Q

Which parts of SWOT are internal?

A

Strengths

Weaknesses

32
Q

Which parts of SWOT are external?

A

Opportunties

Threats

Public Administration (23 decks)

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