Chapter 9 Flashcards
Group
collection of more than two people who share some kind of relationship, communicate, and collaborate for a purpose
Primary group
long-lasting groups that form around the relationships that mean the most to their members (family & friends)
Support group
individuals who come together to address personal problems while benefiting from the support of others with similar problems (AA)
Social group
a group with opportunities to form relationships with others
Problem-solving group
a group with a specific mission
Study groups
helping students prepare for exams
Team
group that works together to carry out a project or compete against other teams
Self-Directed work team
group of skilled workers who take responsibility for producing high-quality finished work
Forming
group members come together, negotiate who will be in charge and what the goals and rules will be
Storming
inevitably experiencing conflicts over issues such as leadership and other roles of members
Norming
norms emerge among members that govern expected behavior
Norms
recurring patterns of behavior and thinking that come to be accepted as the “usual” way of doing things
Performing
combine skills and knowledge of group members to work toward goals and overcome hurdles
Adjourning
reflect on accomplishments and failures as a group and determine if group will disassemble or take on a new project
Cliques
coalitions, small subgroups of individuals who have bonded together within a group
Countercoalitions
one subgroup positions itself against another on an issue
Social Loafing
failing to invest the same level of effort in the group that they’d put in if they were working alone or with one other person
Networks
patterns of interaction governing who speaks with whom in a group and about what
chain network
information is passed from one member to the next rather than shared among members
all-channel network
all members are equal distance from one another, all members interact with one another
Wheel network
on individual acts as a touchstone for all others in the group (all members share info with that one person, who shares info with all members)
Social roles
roles that evolve to reflect individual members’ personality traits and interests
antigroup roles
create problems because they serve individual member’s priorities at the expense of group needs
role conflict
expectations for a member’s behavior is incompatible
cohesion
the degree to which group members have bonded, like each other, and consider themselves to be one entity
groupthink
group members strive to maintain cohesiveness and minimize conflict by refusing to critically examine ideas or proposals, or test solutions
