Chapter 9 Flashcards

1
Q
A small arrow at the lower-left corner of an icon identifies it as what?
❍ A. A super icon
❍ B. An icon headed for the Recycle Bin
❍ C. A shortcut
❍ D. A large file
A

❍ C. A shortcut

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2
Q
What could be described as mini-applications offering a variety of services?
❍ A. Gadgets
❍ B. Widgets
❍ C. Bracelets
❍ D. Icons
A

❍ A. Gadgets

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3
Q

What can a user do to cut back on the amount of resources that Windows 7
uses? (Select the two best answers.)
❍ A. Increase RAM.
❍ B. Use the Classic Theme.
❍ C. Disable some of the Performance Options.
❍ D. Use the computer less.

A

❍ B. Use the Classic Theme.

❍ C. Disable some of the Performance Options.

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4
Q
Which utility groups snap-ins into one window?
❍ A. Computer Management
❍ B. MSC
❍ C. MCC
❍ D. MMC
A

❍ D. MMC Microsoft Management Console

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5
Q
When you open Windows Explorer in Windows Vista, what folder does it bring
you to by default?
❍ A. Computer
❍ B. Network
❍ C. Documents
❍ D. Recycle Bin
A

❍ C. Documents

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6
Q
How can the Run prompt be opened? (Select the two best answers.)
❍ A. Pressing Windows+R
❍ B. Pressing Windows+Run
❍ C. Clicking Start and typing Run
❍ D. Pressing Ctrl+Shift+Esc
A

❍ A. Pressing Windows+R

❍ C. Clicking Start and typing Run

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7
Q
What would you type to open the Device Manager in the Run prompt?
❍ A. MMC
❍ B. secpol.msc
❍ C. CMD
❍ D. devmgmt.msc
A

❍ D. devmgmt.msc

  • MMC = Microsoft Management Console
  • secpol.msc = Local Security Policy
  • CMD = Command Prompt
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8
Q
Where is the best place to get a driver for a video card?
❍ A. CD-ROM
❍ B. USB flash drive
❍ C. Manufacturer’s website
❍ D. Microsoft’s website
A

❍ C. Manufacturer’s website

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9
Q
Which command opens the System Information tool?
❍ A. devmgmt.msc
❍ B. compmgmt.msc
❍ C. winmsd.msc
❍ D. msinfo32.exe
A

❍ D. msinfo32.exe

  • devmgmt.msc = Device Manager
  • compmgmt.msc = Computer Management
  • winmsd.msc = System ino tool in xp
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10
Q
Which tab of the Task Manager tells you about the total usage of the CPU?
❍ A. Performance
❍ B. Processes
❍ C. Networking
❍ D. Processing
A

❍ A. Performance

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11
Q
Where can a user go to start and stop services in Windows 7? (Select all that
apply.)
❍ A. msconfig
❍ B. Task Manager
❍ C. Computer Management
❍ D. Command Prompt
A

❍ A. msconfig
❍ B. Task Manager
❍ C. Computer Management
❍ D. Command Prompt

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12
Q
Which file is used by the operating system for virtual memory?
❍ A. swapfile.sys
❍ B. pagefile.sys
❍ C. pagingfile.sys
❍ D. virtualfile.sys
A

❍ B. pagefile.sys

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13
Q
Which command should you use to stop a service in the Command Prompt?
❍ A. spooler stop
❍ B. network stop
❍ C. net stop
❍ D. stop
A

❍ C. net stop

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14
Q
Which power management mode stores data on the hard drive?
❍ A. Sleep
❍ B. Hibernate
❍ C. Standby
❍ D. Pillow.exe
A

❍ B. Hibernate

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15
Q
Which tool enables a technician to move user state data from within the command
line?
❍ A. Windows Easy Transfer
❍ B. Elevated mode
❍ C. USMT
❍ D. FAST
A

❍ C. USMT

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16
Q
What is HKEY_LOCAL_MACHINE considered to be?
❍ A. A registry entry
❍ B. A subkey
❍ C. A string value
❍ D. A hive
A

❍ C. A string value

17
Q
When users invite a technician to help repair their computer, what is this called?
❍ A. Remote Desktop
❍ B. Remote Assistance
❍ C. RDP
❍ D. Remote connectivity
A

❍ B. Remote Assistance

18
Q
You see a yellow exclamation mark next to a device in the Device Manager.
What does this indicate?
❍ A. The device driver is corrupt.
❍ B. The device driver is outdated.
❍ C. The device driver is missing.
❍ D. The device is disabled
A

❍ C. The device driver is missing.

19
Q
Where is NTOSKRNL.EXE located?
❍ A. C:\Window
❍ B. C:\Boot
❍ C. C:\Windows\System
❍ D. C:\Windows\System32
A

❍ D. C:\Windows\System32

20
Q
Which of these is the boot loader for Windows 7?
❍ A. BCD
❍ B. Bootmgr
❍ C. NTLDR
❍ D. Boot.ini
A

❍ C. NTLDR

  • BCD = Boot Configuration Data
  • Bootmgr = Windows Boot Manager
21
Q
Which command creates a directory?
❍ A. CD
❍ B. MD
❍ C. RD
❍ D. Chdir
A

❍ B. MD = Make Directory

  • CD = Change Directory
  • RD = Remove Directory
22
Q
Which operating system enables you to extend volumes?
❍ A. Windows XP
❍ B. Windows 2000
❍ C. Windows Aero
❍ D. Windows 7
A

❍ D. Windows 7