Chapter 13

Question 1

A user calls you with a complaint that none of his USB devices are working.
What is the most probable cause?
❍ A. The USB 3.0 controller has failed.
❍ B. The root hub is not configured.
❍ C. USB is disabled in the BIOS.
❍ D. USB is disabled in Windows.

Answer 1

❍ C. USB is disabled in the BIOS.

Question 2

You had to disable the USB ports on an infected PC after a virus outbreak.
However, the user needs to transfer several large files (1.2 GB each) from a
home computer to a work computer. What should you use to transfer the files?
❍ A. Network card
❍ B. Infrared device
❍ C. IEEE 1394 device
❍ D. CD-ROM burner

Answer 2

❍ C. IEEE 1394 device

Question 3

You plug a USB device into the front panel port of a PC but nothing happens.
What is the most likely cause?
❍ A. The front panel connectors are not plugged into the motherboard.
❍ B. You plugged a USB 3.0 device into a USB 2.0 port.
❍ C. You need to reboot the computer.
❍ D. You plugged a USB 2.0 device into a USB 3.0 port.

Answer 3

❍ A. The front panel connectors are not plugged into the motherboard.

Question 4

You just set up an HTPC. However, the Windows Media Center live TV option is
not working. All connections are plugged in, and all the other portions of
Windows Media Center work. What is the most likely cause of the problem?
❍ A. The coax cable is plugged into the antenna port.
❍ B. Media Center needs to be reinstalled.
❍ C. Windows 7 libraries are malfunctioning.
❍ D. The computer overheated.

Answer 4

❍ A. The coax cable is plugged into the antenna port.