Chapter 3

Question 1

A customer’s liquid cooled system is intermittently overheating. What are possible
reasons for this? (Select the two best answers.)
❍ A. Memory is overheating.
❍ B. Air is trapped in the lines.
❍ C. Power supply has failed.
❍ D. Water pump is becoming faulty.
❍ E. Hard drive is getting too much voltage

Answer 1

❍ B. Air is trapped in the lines.

❍ D. Water pump is becoming faulty.

Question 2

You are troubleshooting a CPU and have already cut power, disconnected the
power cable, opened the case, and put on your antistatic strap. What should
you do next?
❍ A. Check the BIOS.
❍ B. Check connections.
❍ C. Remove the CPU.
❍ D. Test the motherboard with a multimeter.

Answer 2

❍ B. Check connections.

Question 3

You have installed the CPU and heat sink/fan assembly. What should you do next?
❍ A. Apply thermal compound.
❍ B. Boot the computer.
❍ C. Plug in the fan.
❍ D. Replace the BIOS jumper shunt.

Answer 3

❍ C. Plug in the fan.

Question 4

What is a possible symptom of a failing CPU?
❍ A. CPU is beyond the recommended voltage range.
❍ B. Computer won’t boot.
❍ C. BIOS reports low temperatures within the case.
❍ D. Spyware is installed into the browser.

Answer 4

❍ A. CPU is beyond the recommended voltage range.

Question 5

You just completed a CPU installation. However, when you turn on the computer,
the POST sounds a series of beeps, and the system won’t boot. What is the
most likely cause?
❍ A. The mouse is not plugged in.
❍ B. The operating system is corrupted.
❍ C. The CPU is not properly seated.
❍ D. The fan is running to fast.

Answer 5

❍ C. The CPU is not properly seated.