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220-802 > Chapter 17 > Flashcards

Chapter 17 Flashcards

1
Q 
A user is having difficulty tapping on icons. What should you do to help the
user? (Select the two best answers.)
❍ A. Clean the display.
❍ B. Tap the Home button.
❍ C. Install a screen protector.
❍ D. Initiate a soft reset.
❍ E. Initiate a hard reset.
A

❍ A. Clean the display.

❍ D. Initiate a soft reset.

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2
Q 
Which of the following can aid a mobile user in finding the nearest coffee shop?
(Select the best answer.)
❍ A. Geotracking
❍ B. iOS
❍ C. GPS
❍ D. GSM
A

❍ C. GPS

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3
Q 
A user wants to stop his tablet from shifting horizontally when he turns it. Which
of the following should you enable?
❍ A. Lock Rotation
❍ B. Accelerometer
❍ C. Gyroscope
❍ D. Screen Calibration
A

❍ A. Lock Rotation

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4
Q 
What kind of display would an iPad2 use?
❍ A. CRT
❍ B. Multitouch
❍ C. Tap screen
❍ D. Singletouch
A

❍ B. Multitouch

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5
Q 
What are two common operating systems used by mobile devices? (Select the
two best answers.)
❍ A. Blueberry OS
❍ B. iOS
❍ C. Google OS
❍ D. Android OS
A

❍ B. iOS

❍ D. Android OS

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6
Q 
What type of CPU do mobile devices use?
❍ A. Core i7
❍ B. Phenom II
❍ C. ARM
❍ D. Pentium
A

❍ C. ARM

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7
Q 
Which OS is considered to be closed-source?
❍ A. Android OS
❍ B. Bluetooth
❍ C. Linux
❍ D. iOS
A

❍ D. iOS

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8
Q

What are a couple of differences between a tablet computer and a laptop?
(Select the two best answers.)
❍ A. Tablets have little or no field serviceable parts.
❍ B. Tablets are upgradeable.
❍ C. Laptops don’t use touch screens.
❍ D. Tablets use flash memory as the hard drive.
❍ E. Tablets use RAM.

A

❍ A. Tablets have little or no field serviceable parts.

❍ D. Tablets use flash memory as the hard drive.

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9
Q

Which of the following are valid Wi-Fi troubleshooting methods? (Select the two
best answers.)
❍ A. Power cycle the device.
❍ B. Restart Bluetooth.
❍ C. Use a static IP.
❍ D. Make sure the device is within range.
❍ E. Rename the SSID.

A

❍ A. Power cycle the device.

❍ D. Make sure the device is within range.

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10
Q 
Which of the following connections requires a username, password, and SMTP
server? (Select the two best answers.)
❍ A. Bluetooth connection
❍ B. Wi-Fi connection
❍ C. POP3 connection
❍ D. Exchange connection
❍ E. IMAP connection
A

❍ C. POP3 connection

❍ E. IMAP connection

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11
Q 
What is the most common connection method when synchronizing data from a
mobile device to a PC?
❍ A. Wi-Fi
❍ B. Bluetooth
❍ C. USB
❍ D. FireWire
A

❍ C. USB

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12
Q

When configuring a Wi-Fi connection what step occurs after successfully entering
the SSID?
❍ A. Select POP3.
❍ B. Check if the device is within range of the WAP.
❍ C. Enter a passcode for the network.
❍ D. Scan for networks.

A

❍ C. Enter a passcode for the network.

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13
Q 
Which technology would you use if you want to connect a headset to your
mobile phone?
❍ A. Bluetooth
❍ B. GSM
❍ C. Wi-Fi
❍ D. Exchange
A

❍ A. Bluetooth

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14
Q 
Which of the following allows other mobile devices to share your mobile device’s
Internet connection?
❍ A. Internet pass-through
❍ B. Locator application
❍ C. IMAP
❍ D. Wi-Fi tethering
A

❍ D. Wi-Fi tethering

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15
Q 
What would a user need to synchronize contacts from an iPad to a PC?
❍ A. Android Synchronization Application
❍ B. Google Play
❍ C. iTunes
❍ D. ActiveSync
A

❍ C. iTunes

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16
Q 
You want to prevent a person from accessing your phone while you step away
from your desk. What should you do?
❍ A. Implement remote backup.
❍ B. Set up a remote wipe program.
❍ C. Configure a screen lock.
❍ D. Install a locator application.
A

❍ C. Configure a screen lock.

17
Q 
What does the iOS Simple Passcode allow a person to enter?
❍ A. 4-letter code
❍ B. 6-number PIN
❍ C. 4-digit passcode
❍ D. Alpha-numeric passcode
A

❍ C. 4-digit passcode

18
Q 
What do third-party apps such as Find iPhone rely on?
❍ A. Passcode
❍ B. Google Apps Device Policy
❍ C. Bluetooth
❍ D. GPS
A

❍ D. GPS

19
Q 
Which of the following can be described as removing limitations on iOS?
❍ A. Rooting
❍ B. Jailbreaking
❍ C. Geotracking
❍ D. AV software
A

❍ B. Jailbreaking

20
Q

An application won’t close on an Android smartphone. You’ve tried to Force
Stop it to no avail. What should you do?
❍ A. Hard reset the device.
❍ B. Stop the service in Running Services.
❍ C. Soft reset the device.
❍ D. Bring the device to an authorized service center.

A

❍ C. Soft reset the device.

21
Q

Your organization is concerned about a scenario where a mobile device with
confidential data is stolen. What should you recommend first? (Select the best
answer.)
❍ A. Remote backup application
❍ B. Remote wipe program
❍ C. Passcode locks
❍ D. Locator application

A

❍ B. Remote wipe program

22
Q

You are concerned with the possibility of jailbreaks on your organization’s
iPhones, and viruses on the Android-based devices. What should you implement?
❍ A. AV software
❍ B. Firewall
❍ C. Mobile Device Management
❍ D. Device reset

A

❍ A. AV software

220-802 (17 decks)

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