Chapter 8 Flashcards
Support for the shift to interprofessional
collaboration from:
Institute of Medicine
The Joint Commission
World Health Organization
Carnegie Foundation
2016 IPEC
Overarching competency is interprofessional
collaboration under which four domains
reside:
Communication Practices
Values/Ethics
Roles and Responsibilities
Teamwork and Team-Based Practice
Elements of Collaborative Skills -
Individual Prerequisite Attributes
Self-Awareness
Competence
Trust
Commitment
Flexibility
Acceptance
Elements of Collaborative Skills -
Self-Awareness
- built on an understanding of your personal identity based on your own value set
- Each individual brings to the team a unique personality and position, which reciprocally affects team function.
- professional identity
Elements of Collaborative Skills -
Competence
- benchmark of respect
- Being competent in your field allows you to explore and appreciate the contributions of other disciplines.
Elements of Collaborative Skills -
Trust
- prerequisite to teamwork of any type and begins with the idea that we approach other members of the team as if they are competent and have good intentions.
- earned through credibility which means doing what you say you are going to do
- clear understanding of the norms and expectations for the professionals on the team and a history of successful interpersonal exchanges among team members
Elements of Collaborative Skills -
Commitment
Sometimes, commitment is expressed by the metaphor of “having each other’s backs,” in that we will support each other even when the going gets tough.
Elements of Collaborative Skills -
Flexibility
- Flexibility requires you to keep an open mind and a willingness to see things in different terms often from the perspective of another member of the team.
- creating a flexible professional identity which means constantly questioning oneself and updating one’s professional identity.
Elements of Collaborative Skills -
Acceptance
- accepting of differences among the members of the team
- All members of the interprofessional care team must move beyond tolerance to acceptance and understanding for effective collaboration.
- there is blurring across professional boundaries, there also will be blurring, or perhaps better put, sharing of core values that can help with cross-disciplinary understanding
Mutual Respect
- For mutual respect to exist, there must be a culture of “status-equal” basis.
- all members of the team must believe in the value of what the other members of the team bring to the table
Communication Skills
- differing language and communication styles among health professionals.
- 1) ask questions and
- 2) (2) express gratitude for contributions both of which help establish psychological safety
Negative communication
includes disparaging comments such as intimidating or condescending language, deliberate delays in responding to requests, reluctance to work as a team, and impatience with questions.
Shared Planning and Decision-Making
- Shared planning requires the integration of different perspectives and, at times, compromise.
- The establishment of mutually understood and agreed-upon goals, even though such goals may change in the future, is necessary for all members of a team
Barriers
Time Constraints
busy health professionals do not have the time to meet with other members
“corridor consults,” terms applied to unplanned encounters between two or more different members of the team who stop and obtain quick, informal feedback or urgently request information to guide their decision-making.
Barriers
Lack of Shared Structures for Communication
different health professions have their distinct ways of communicating based on underlying values, understanding of their professional obligations and skills, and habits they acquire by observing the actions and conduct of other members of their specialty.
SBAR
SBIRT,
PASS
All such mental models are an attempt to create a standard language that is not “native” for any one of the professions involved, so there is a lower risk for miscommunication and a stronger focus on the patient’s situation.