Chapter 1&2 from my Cram.com account Flashcards
Respect
Key to work satisfaction
Everyone has worth and dignity
patient professional relationship
three indicators of respect
Appreciation
Acknowledgment person deserves considered attention
Action consistent with human care
Professional care
Focusing on how to further the well being of the patient.
Our conduct and attitudes are outgrowths of our values.
Three spheres of values
Personal
Professional
Societal
following professional group values
contained within idea of professionalism
Integrated value system
when personal group and societal values complement each other.
Trust and trustworthiness
First benchmark of respect.
Focus on the patient as a person
use person first language.
Correct identity
Mindful listening.
Respect for the patient’s agenda
Second benchmark of Respect
Caring behaviors
3rd benchmark of respect
Be prepared to go beyond the technical aspects of a treatment
hygiene,
comfort
Interests,
expanding awareness
Take the patient’s perspective
put condition in larger context of his or her life
Courtesy
Benchmark 3 of respect
Professional politeness that conveys deep respect for another.
Opposite of Casualness that can convey disrespect.
Contract
Describes societally sanctioned responsibilities
Covenant
Includes but goes beyond contractual guidelines to emphasize more human aspects
Transference
patient associates the health professional with someone out of his or her past or present relationships.
Countertransference
health professional associates the patient with someone else.
Overidentification and Enmeshment
Emotional responses and psychological attachments that interfere with respect for the patient and damage the therapeutic relationship.
