Chapter 6 - CREATING MOMENTUM WITH THE CLIENT Flashcards
What is the primary focus of coaching?
Learning and action in service of long-term aspirations and goals.
What do coaches aim to help clients master?
The ability to become generative and self-correcting around their goals.
What is the difference between the ‘what’ and ‘who’ of coaching?
‘What’ focuses on clients’ goals and outcomes; ‘who’ focuses on clients’ identity and way of being.
What is the ‘Know in Order to Grow’ principle?
Insight may precede learning, enabling clients to choose options for action.
True or False: Action without insight and learning is effective in achieving goals.
False.
What does ‘forwarding the action’ mean in coaching?
Helping clients move from insights into specific steps toward their goals.
What is fieldwork in the context of coaching?
Actions identified by clients to lead to accountability for change.
What should fieldwork include?
Collaboratively generated actions agreed upon by clients.
How many fieldwork assignments are optimal between coaching calls?
Two or three assignments.
What are the three factors that create momentum in coaching?
- Results-oriented action
- Awareness observation
- Practices to create new habits.
Define results-oriented actions.
Steps that directly further clients’ movements toward their goals.
What is the purpose of self-awareness observations?
To improve clients’ ability to notice habits and patterns in their behavior.
Fill in the blank: Self-awareness observations help clients know themselves and their _______.
world.
What are practices in coaching?
Specific actions clients engage in to build cognitive and behavioral habits.
What is the role of accountability in coaching?
It creates a context for clients to share progress and commit to actions.
What is contracting with clients?
Creating a verbal agreement on behaviors or actions to move toward desired outcomes.
What does ‘acting as if’ entail?
Clients imagine that their desired change has already happened to identify necessary actions.
What is ‘stepping into the future’ in coaching?
Clients describe their desired future in detail, including feelings and environment.
What should coaches ensure about fieldwork assignments?
They should be specific and achievable for clients.
What type of questions should coaches keep in mind for client success?
- What new perspectives do clients need?
- What new behaviors must clients perform?
- What emotions must clients access?
- What do clients need to incorporate into their habits?
True or False: Clients should be overloaded with fieldwork assignments.
False.
What might be an example of results-oriented actions for a stressed attorney?
- Throwing away chocolate snacks
- Buying fruits and vegetables
- Taking a 15-minute walk at lunch.
What are some self-awareness exercises for clients?
- Recording stress levels at various times
- Identifying qualities of their best self
- Tracking daily emotions.
What is the benefit of regular fieldwork?
It emphasizes accountability and the satisfaction of progress toward goals.
What is the concept of acting ‘as if’ in coaching?
Acting ‘as if’ asks clients to speak from the future and reflect on the steps and actions that got them there.
What is ‘stepping into the future’ in a coaching context?
‘Stepping into the future’ involves clients describing their desired future in detail: what they see, how they feel, and how their environment appears.
How can stepping into the future help clients?
It allows clients to ‘try on the future for size,’ feel what it’s like to be there, and look back to see what it took to get there.
What was significant about Dr. Martin Luther King Jr.’s ‘I Have a Dream’ speech?
It had a compelling effect on millions, showcasing King’s ability to paint a detailed view of the future and inspire action.
What role does a strong collaborative relationship play in coaching?
It provides a foundation for collaboration, enhancing the coaching experience and effectiveness.
What are key characteristics of skillful coaches?
- Professional mastery of core coaching competencies
- Relevant coaching and life experience
- Ability to zero in on relevant issues
- Movement between thinking and nondirected awareness
- Accurate assessment of clients’ readiness to change
- Fostering flow state in clients
- Creating intuitive flow in coaching interactions
- Building trusting relationships
What is the flow state in coaching?
A state where individuals are engaged in a challenging situation that requires fully engaging and stretching one’s skills.
How do coaches foster the flow state in clients?
By finding an optimal balance between perceived abilities and perceived challenges, avoiding boredom and anxiety.
What emotional competencies do coaches and clients share?
Both may have a high level of emotional intelligence and competence in creating and sustaining relationships.
How does the coaching relationship affect clients’ skills?
It can accentuate emotional and relational competencies, strengthening these attributes.
What is the role of coaches in creating action plans with clients?
Adept coaches co-create a variety of action plans and point out previously undisclosed choices or alternatives.
Why is it difficult for clients to recognize options in everyday life?
Clients may struggle to see a full range of options, making coaching especially beneficial.
What should coaches do to help clients explore alternatives?
Coaches should see, hear, and point out what is being missed and work collaboratively to explore alternative methods, choices, and strategies.
