Chapter 4.4

Question 1

electronic performance monitoring

Answer 1

electronic performance monitoring of work processes with electronic devices can be very cost effective and has the potential for providing detailed and accurate work logs. This is cost effective because no SME has to work.

Question 2

cognitive task analysis

Answer 2

cognitive task analysis is a process that consist of methods for decomposing job and task performance into discrete, measurable units, with special emphasis on eliciting mental processes and knowledge content.

Question 3

think aloud protocol

Answer 3

the think aloud protocol is precursor of the cognitive task analysis. It is an approach to investigate the thought processes of experts who achieve high level of performance. They will write in words the thought process that he or she used to accomplish the task.

Question 4

personality related position requirement form (PPRF)

Answer 4

PPRF is handy to improve the job analysis. It is a job analysis instrument devoted to identifying personality predictors of job performance. It examines important personality attributes in jobs.

Question 5

dictionary of occupational titles (DOT)

Answer 5

DOT is a document that includes job analysis and occupational information used to match applicants with job openings.

Question 6

competency modeling

Answer 6

competency modeling seeks to define organizational units in terms of the match between the goals and missions of those units and the competencies required to meet those goals and accomplish those missions. It is a natural extension of job analysis.