Chapter 3 Policy & Procedure Flashcards
Describe the differences in wording between Standard Operating Procedures
(SOPs) and Standard Operating Guidelines (SOG’s)
● SOP’s are the laws of the department and can result in legal action if they are not
followed.
● Standard Operating Procedures use defining words such as must and will.
● SOG’s are guidelines that can be followed to mitigate a myriad of events but unlike
SOP’s they can be deviated from if there is just cause.
● Standard Operating Guidelines use defining words such as may and shall.
Standard Operating Procedures are written policies for Fire/Rescue Department
operations. List what areas that the SOP’s include but are NOT limited to.
● Conduct
● Station Duties
● Fire Response
● Training Procedures
As per SOP #2C-9.65 Request for Change of Shift, describes the responsibilities of
a member involved in a shift trade.
● Complete and sign the Shift Trade Form.
● Submit the completed (trade sheet) to the Station Captain for approval.
● Report for duty at the appropriate station at the appropriate time.
● Arrange for a qualified replacement, to report for duty in the event that the member
responsible for the trade is unable to fulfill their obligation.
Describe the types of unacceptable conduct by a member that will not be tolerated
within the Edmonton Fire Rescue (Services).
● Report for duty when impaired by alcohol or drugs.
● Discuss specific facts about any fire, medical or emergency response with any
person not employed with the EFRS, except when authorized by EFRS
management.
● Furnish specific information relating to the business affairs of (EFRS) with any
person not employed by (EFRS), except when authorized by (EFRS) management.
● Make false statements, which may discredit the (EFRS) or any of its members.
● Meet salespersons or clients to conduct personal business,
● Endorse a product marketed for the fire or medical services to non-ERD
employees.
● Harass or discriminate against anyone.
● Use their uniform, badge, rank, or position for personal gain.
Where would Departmental Bulletins and Notices be located?
In the Station Officers’ office and in the station’s lounge or kitchen.
What 4 items are included in Uniform #3: Class C
● Mess Kit: Reds
● Honour Guard: Blues
● Honour Guard: Reds
● Specialized Coveralls
