Chapter 3: Flashcards

Exam 1

1
Q

Factors Affecting Health-Care Trends- What does it include?

A

Growing older population

Health care reform

Reductions in health care reimbursements

New quality imperatives

Emphasis on sustainability

Shift in care from inpatient to community and outpatient settings

Innovation and technological advances

Organizational cultures focused on customer care

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2
Q

COVID-19 Pandemic Impact on Health Care Organizations

What kind of shortages appeared?

A

Short-term and long-term supply chain shortages of personal protective equipment, medications, and vaccines

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3
Q

COVID-19 Pandemic Impact on Health Care Organizations

What kind of struggles existed?

A

Struggle to ensure both worker safety and maintain an adequate workforce

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4
Q

COVID-19 Pandemic Impact on Health Care Organizations

Effect of Telehealth?

A

Telehealth and virtual care strategies altered not only where care could be provided, but who could provide it.

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5
Q

Shifting Leadership and Management Thinking

What is growing in importance?

A

Organizational context is increasingly recognized as important.

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6
Q

Shifting Leadership and Management Thinking

What must be considered?

A

Levels of analysis must be considered.

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7
Q

Shifting Leadership and Management Thinking

What may impact transformational leadership?

A

Potential boundary conditions may impact transformational leadership.

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8
Q

Shifting Leadership and Management Thinking

What kind of leadership theories have gained prominence?

A

Interactional leadership theories have gained prominence

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9
Q

Shifting Leadership and Management Thinking

Interactional leadership theories have gained prominence

What does this mean?

A

“Interactional leadership theories have gained prominence” refers to the growing importance of leadership approaches that emphasize the dynamic interaction between leaders, followers, and the organizational environment.

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10
Q

Shifting Leadership and Management Thinking

Interactional leadership theories have gained prominence

What do these theories suggest?

A

These theories suggest that effective leadership is not based solely on the leader’s traits or behaviors but also on how leaders interact with their teams and the surrounding context.

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11
Q

Shifting Leadership and Management Thinking

Interactional leadership theories have gained prominence

These theories suggest that effective leadership is not based solely on the leader’s traits or behaviors but also on how leaders interact with their teams and the surrounding context.

What does this mean in healthcare?

A

In healthcare, this means that leadership must adapt to changing patient needs, team dynamics, and external factors to foster a responsive, collaborative, and flexible working environment.

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12
Q

Strengths-Based Leadership #1

What does this focus on?

A

Focuses on the development or empowerment of strengths as opposed to weaknesses or areas of needed growth

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13
Q

Strengths-Based Leadership #1

What is it about?

A

Strength-Based Leadership in Nursing is about recognizing and utilizing the unique strengths of each nurse to create the best possible team.

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14
Q

Appreciative Leadership

What does it focus on?

A

Focuses on the recognition of strengths in others and then, using relational processes and methods, builds upon these strengths to collectively make things happen

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15
Q

Appreciative Leadership

What is it about?

A

Appreciative Leadership in Nursing is about seeing the best in everyone and valuing the positive contributions of team members thus fostering an environment of gratitude and collaboration.

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16
Q

Appreciative Inquiry

What does it involve?

A

Involves asking followers what they want and need to accelerate and grow, with the realization that what we appreciate, appreciates

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17
Q

Appreciative Inquiry

What does it emphasize?

A

Appreciative Inquiry emphasizes identifying what works well and building on those strengths to create improvement.

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18
Q

Appreciative Inquiry

What does it involve?

A

It involves engaging staff in conversations that explore their achievements, successes, and best practices, using this information to drive innovation and collaboration.

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19
Q

Jim Collin’s Level 5 Leadership #1

What are the 5 levels?

A

LEVEL 1: Highly Capable Individual
LEVEL 2: Contributing Team Member
LEVEL 3: Competent Manager
LEVEL 4: Effective Leader
LEVEL 5: Great Leader

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20
Q

Jim Collin’s Level 5 Leadership #1

What is this idea exactly?

A

Jim Collins’ Level 5 Leadership describes leaders who possess a blend of extreme personal humility and intense professional will.

21
Q

Jim Collin’s Level 5 Leadership #1

How are leaders in Level 5 leadership?

A

These leaders are highly focused on the success of their organization rather than personal glory, fostering sustainable growth and greatness through empowering others and ensuring the long-term well-being of their team and company.

22
Q

Focus of Greenleaf’s Servant Leadership

How to leaders view everyone else?

A

Putting others including employees, customers, and the community as the number one priority

23
Q

Focus of Greenleaf’s Servant Leadership

How do they effect others?

A

Fostering a service inclination in others that promotes collaboration, teamwork, and collective activism

24
Q

Focus of Greenleaf’s Servant Leadership

Who/What is an important part of the leadership equation?

A

Remember that followers are an important part of the leadership equation.

25
Q

Human and Social Capital Theory

Human capital represents what?

A

Human capital represents the capability of the individual.

26
Q

Human and Social Capital Theory

Social capital represents what?

A

Social capital represents what a group can accomplish together.

27
Q

Authentic Leadership:

What does this type of leadership suggest?

A

Authentic leadership suggests that in order to lead, leaders must be true to themselves and their values and act accordingly.

28
Q

Authentic Leadership:

What is an example of this type of leadership?

A

Example: A nurse manager who admits mistakes, takes responsibility for them, and uses the experience to learn and grow while encouraging the team to do the same, demonstrates authentic leadership by being open and honest, fostering a culture of integrity and collaboration.

29
Q

Reflective Thinking and Practice

A

Reflective thinking is a form of self analysis that results in learning and may lead to action (practice) that reflects new perspectives gained.

In nursing leadership, it’s about thinking back on what you did, learning from it, and then doing better or differently next time based on what you learned.

30
Q

Characteristics of Agile Leadership

A

Fast, flexible, and adaptable decision making

Openness to ideas and innovation

Inclusive and democratic approach to followers

31
Q

What is an example of an agile leadership?

A

An example of agile leadership in nursing could be a nurse manager who, during a sudden influx of patients, quickly adapts the unit’s staffing plan by reallocating nurses from other departments and using telehealth consultations to manage non-urgent cases.

The manager seeks feedback from the team to improve the process and remains open to innovative solutions, such as using new technology to streamline workflows.

This approach demonstrates fast, flexible decision-making and an inclusive, democratic leadership style that encourages input from all staff members.

32
Q

Quantum Leadership

A

Suggests that the environment and context in which people work is complex and dynamic and that this has a direct impact on organizational productivity

33
Q

A Shift from Industrial Age Leadership to Relationship Age Leadership #1

What did the industrial age leadership focus on?

A

Industrial age leadership focused on productivity and traditional top-down hierarchy management structures.

34
Q

A Shift from Industrial Age Leadership to Relationship Age Leadership #1

What is relationship age leadership grounded on?

A

Relationship age leadership is grounded upon a leader’s genuine investment in the personal and professional development of their followers.

35
Q

A Shift from Industrial Age Leadership to Relationship Age Leadership #1

The Industrial age leadership is characterized by what?

A

Industrial age leadership was often characterized by a top-down, command-and-control approach, focusing primarily on efficiency and productivity.

36
Q

A Shift from Industrial Age Leadership to Relationship Age Leadership #1

What does relationship age leadership recognize?

A

In contrast, relationship age leadership recognizes the importance of building strong relationships, fostering collaboration, and nurturing the potential of individuals within the organization.

37
Q

A Shift from Industrial Age Leadership to Relationship Age Leadership #1

This shift recognizes the significance of what?

A

This shift recognizes the significance of human connections and places a greater emphasis on the value of people as the heart of an organization.

38
Q

A Shift from Industrial Age Leadership to Relationship Age Leadership #2

Servant leadership, appreciative leadership, agile leadership, reflective thought and practice, human and social capital, and emotional intelligence are all what?

A

Servant leadership, appreciative leadership, agile leadership, reflective thought and practice, human and social capital, and emotional intelligence are all relationship-centered theories that address the complexity of the leader–follower relationship.

39
Q

Servant Leadership: focuses on…

A

Servant leadership focuses on serving the needs of others and promoting the well-being of followers.

40
Q

Servant Leadership: emphasizes what?

A

It emphasizes humility, empathy, and a commitment to the growth and development of individuals and the community.

41
Q

Appreciative leadership

A

Appreciative leadership centers around recognizing and amplifying the strengths and positive aspects of individuals and the organization.

42
Q

Appreciative leadership centers around recognizing and amplifying the strengths and positive aspects of individuals and the organization.

What does this type of leadership encourage?

A

It encourages leaders to foster a positive and empowering work environment by focusing on what is working well and building on those strengths.

43
Q

Agile leadership emphasizes

A

emphasizes adaptability, flexibility, and responsiveness to navigate rapidly changing and uncertain environments.

44
Q

Agile leadership emphasizes adaptability, flexibility, and responsiveness to navigate rapidly changing and uncertain environments.

What does this leadership encourage?

A

It encourages leaders to collaborate with their team members, empower them to make decisions, and promote a culture of continuous learning and improvement.

45
Q

Reflective thought and practice

What does it promote?

A

It promotes ongoing learning, personal growth, and the ability to adjust leadership approaches based on feedback and new insights.

46
Q

Human and social capital theory- What does it recognize?

A

Human and social capital theory recognizes that individuals and the relationships they form within organizations are valuable assets

47
Q

Human and social capital theory-What does it emphasize the importance of investing in?

A

It emphasizes the importance of investing in the development and well-being of individuals, as well as fostering strong social connections and networks that contribute to organizational success.

48
Q

Emotional intelligence

A

Emotional intelligence refers to the ability to recognize, understand, and manage one’s own emotions and the emotions of others.

49
Q

A Shift from Industrial Age Leadership to Relationship Age Leadership #3

Tamara McCleary, speaker, author, and business expert. What did she suggest?

A

Tamara McCleary, speaker, author, and business expert, suggests that employee engagement is the key to relationship building in the 21st century.