Chapter 14 Flashcards

Exam 3

1
Q

Characteristics of Effective Health-Care Delivery Systems

What should be facilitated?

A

Facilitate meeting the goals of the organization

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Characteristics of Effective Health-Care Delivery Systems

How is the cost?

A

Cost-effective

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Characteristics of Effective Health-Care Delivery Systems

Who does it satisfy?

A

Satisfy the patient

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Characteristics of Effective Health-Care Delivery Systems

What does it provide for nurses?

A

Provide role satisfaction to nurses

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Characteristics of Effective Health-Care Delivery Systems

What does it allow implementation of?

A

Allow implementation of the nursing process

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Characteristics of Effective Health-Care Delivery Systems

What does it provide?

A

Provide for adequate communication among health-care providers

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Selecting the Optimum Mode of Organizing Patient Care

What should the mode be based on?

A

The mode should be based on patient acuity and not economics alone.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Selecting the Optimum Mode of Organizing Patient Care

What should be the true driver in determining appropriate care delivery models?

A

The knowledge and skill required for particular activities with specific populations should always be the true driver in determining appropriate care delivery models.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Selecting the Optimum Mode of Organizing Patient Care

What does every nurse not desire?

A

Not every nurse desires a challenging job with the autonomy of personal decision making.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Traditional Models of Patient Care Organization

includes?

A

Total patient care

Functional nursing

Team and modular nursing

Primary nursing

Case management

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Traditional Models of Patient Care Organization

Total patient care

A

having one nurse provide all the patient’s care.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Traditional Models of Patient Care Organization

Functional nursing

A

is task focused with specific tasks assigned to specific members of the care team (exp. RN is in charge of medication and CNA is in charge of vitals and linen change, bed making)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Traditional Models of Patient Care Organization

Team and modular nursing

A

pairing of one registered nurse and one LPN for example provide all the care for a certain number of pre assigned patients that are usually centralized geographically.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Traditional Models of Patient Care Organization

Primary nursing

A
  • Pt. centered care -

One nurse has 24-hour responsibility for care planning and coordination for the patient.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Traditional Models of Patient Care Organization

case management

A

Individualized per client specific needs and circumstances -identifying the most cost-effective providers, treatments, and care settings possible.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

Traditional Models of Patient Care Organization

What is the best mode? How are the newer models?

A

There is no one “best” mode for organizing patient care.

Many of the newer models of patient care delivery systems are merely recycled, modified, or retitled versions of older models.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

Changing the Patient Care Delivery Mode—Questions the Change Agent Must Ask:

A

How will the reorganization alter autonomy and individual and group decision making?

How will social interactions and interpersonal relationships change?

Will employees view their unit of work differently?

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

Changing the Patient Care Delivery Mode—Questions the Change Agent Must Ask #2

A

Will the change require a wider or more restricted range of skills and abilities on the part of the caregiver?

Will the redesign change how employees receive feedback on their performance, either for self-evaluation or by others?

Will communication patterns change?

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

What is the oldest mode of organizing patient care?

A

Total Patient Care or Case Method Nursing

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q

Total Patient Care or Case Method Nursing

What occurs? What responsibility do nurses have?

A

Nurses assume total responsibility for meeting the needs of all assigned patients during their time on duty.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
21
Q

Total Patient Care or Case Method Nursing

What is it sometimes referred to as?

A

It is sometimes referred to as the case method of assignment because patients may be assigned as cases.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
22
Q

Total Patient Care or Case Method Nursing

How often is it used?

A

It is still widely used in hospitals and home health agencies.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
23
Q

Disadvantage of Total Patient Care

A

The greatest disadvantage of total patient care delivery occurs when the nurse is inadequately prepared to provide total care to the patient.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
24
Q

Functional Method of Nursing

It evolved as a result of what?

A

Evolved as a result of World War II

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
25
Q

Functional Method of Nursing

What does it use?

A

Uses relatively unskilled workers who have been trained to complete certain tasks

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
26
Q

Functional Method of Nursing

How is care assigned?

A

Care is assigned by task rather than by patient

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
27
Q

Advantages and Disadvantages of Functional Nursing

What is a major advantage of this?

A

A major advantage of functional nursing is its efficiency;

tasks are completed quickly, with little confusion regarding responsibilities.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
28
Q

Advantages and Disadvantages of Functional Nursing

What is a major disadvantage of this?

A

However, functional nursing may lead to fragmented care and the possibility of overlooking patient priority needs.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
29
Q

Team Nursing:

Who collaborates? Why?

A

Ancillary personnel collaborate to provide care to patients under the direction of a professional nurse.

30
Q

Team nursing:

What does it require?

A

Requires extensive team communication and regular team planning conferences

31
Q

Team nursing:

What does it allow for?

A

Allows members to contribute their own special expertise or skills

32
Q

Team nursing:

What are disadvantages?

A

Disadvantages are associated with improper implementation rather than the philosophy itself

33
Q

Modular Nursing

What is there a modification in?

A

Modification of team and primary nursing

34
Q

Modular Nursing

What is it similar to?

A

Similar to team nursing, but uses a smaller team

35
Q

Modular Nursing:

What occurs?

A

Pairs professional nurses with ancillary staff to deliver care to groups of patients

36
Q

Modular Nursing:

When was it used most?

A

Used frequently during the 1980s and 1990s

37
Q

Modular Nursing

What should the modular team leader (RN) do?

A

The modular team leader (RN) should check the work of the team members.

38
Q

Modular Nursing

How is care divided? What does this mean about the RN?

A

Care is divided among the mini-team members, so the RN does not provide every aspect of care to some of the patients, even those who are acutely ill.

39
Q

Modular Nursing

What does modular nursing not involve? What is it more common to happen?

A

Modular nursing does not usually involve collaboration between two RNs, it is more common for each team to have only one RN, and the RN is usually paired with ancillary staff ( LPN/CNA etc.)

40
Q

Primary Nursing/Relationship-Based Nursing #1

What does the primary nurse do?

A

Primary nurse assumes 24-hour responsibility for planning patient care from admission or start of treatment to discharge or treatment’s end.

41
Q

Primary Nursing/Relationship-Based Nursing:

What does the primary nurse do during work hours?

A

During work hours, the primary nurse provides total direct care for that patient.

42
Q

Primary Nursing/Relationship-Based Nursing #1

When the primary nurse is off duty, what happens?

A

When the primary nurse is off duty, associate nurses follow the care plan established by the primary nurse and provide care.

43
Q

Primary Nursing/Relationship-Based Nursing #1

What does the primary nurse do?

A

Primary nursing: The Primary nurse is responsible for care planning for 24 hours per day, the primary RN leads the planning of care but may not carry out the majority of personal care.

The Primary RN plans the care with others’ input.

44
Q

Primary Nursing/Relationship-Based Nursing #2

Where does it bring nurses?

A

Brings nurse back to the bedside to provide clinical care

45
Q

Primary Nursing/Relationship-Based Nursing:

How can it succeed?

A

Can succeed with a diverse skill mix or an all-RN staff

46
Q

Primary Nursing/Relationship-Based Nursing #2

How is job satisfaction? Why is this method difficult to implement?

A

Job satisfaction is high; however, this method is difficult to implement because of the degree of responsibility and autonomy required of the nurse

47
Q

Primary Nursing/Relationship-Based Nursing #2

What are disadvantages of this method?

A

Disadvantages lie primarily in improper implementation

48
Q

Case Management Nursing

A

Collaborative process that assesses, plans, implements, coordinates, monitors, and evaluates options and services to meet an individual’s health needs through communication and available resources to promote quality, cost-effective outcomes

49
Q

Case Management Nursing

What do they coordinate care through?

A

Coordinates care through an episode of illness

50
Q

Case Management Nursing

What is the focus on?

A

The focus is on individual clients, not populations of clients.

51
Q

Managing Care With Case Management #1

How do case managers often manage care? (What do they use)

A

Case managers often manage care using critical pathways and multidisciplinary action plans (MAPs) to plan patient care.

52
Q

Managing Care With Case Management #1

What is care MAP?

A

The care MAP is a combination of a critical pathway and a nursing care plan, which indicates times when nursing interventions should occur.

53
Q

Managing Care With Case Management #1

Who follows the care MAP?

A

All health-care providers follow the care MAP to facilitate expected outcomes.

54
Q

Managing Care With Case Management #1

What happens if a patient deviated from the normal care plan?

A

If a patient deviates from the normal plan, a variance is indicated.

55
Q

Managing Care With Case Management #2

What do some people feel about the role of a case manager?

A

Some feel that the role of case manager should be reserved for the advance practice nurse or RN with advanced training.

56
Q

Common Features of Disease Management Programs #1

What do they provide?

A

Provide a comprehensive, integrated approach to the care and reimbursement of common, high-cost, chronic illnesses.

57
Q

Common Features of Disease Management Programs #1

What do they focus on?

A

Focus on prevention as well as early disease detection and intervention to avoid costly acute episodes but provide comprehensive care and reimbursement.

58
Q

Common Features of Disease Management Programs #2

Who do they target?

A

Target population groups (population based) rather than individuals.

59
Q

Common Features of Disease Management Programs #2

What do they employ?

A

Employ a multidisciplinary health-care team, including specialists.

60
Q

Common Features of Disease Management Programs #2

What do they use?

A

Use standardized clinical guidelines—clinical pathways reflecting best practice to guide providers.

61
Q

Common Features of Disease Management Programs #3

What do they use? Why?

A

Use integrated data management systems to track patient progress across care settings and allow continuous and ongoing improvement of treatment algorithms.

62
Q

Common Features of Disease Management Programs #3

Who do they frequently employ in the role of case manager or program coordinator?

A

Frequently employ professional nurses in the role of case manager or program coordinator.

63
Q

Illnesses Often Managed With Disease Management Protocols

A

Cancer

Acute otitis media

Diabetes

Hyperlipidemia

Asthma

Hypertension

COPD

Hormone replacement therapy

AIDS

Stroke

64
Q

Emerging Care Delivery Models Focus On #1

Role of nurses?

A

Elevating the role of nurses and transitioning from caregivers to “care integrators”

65
Q

Emerging Care Delivery Models Focus On #1

Take what kind of approach?

A

Taking a team approach to interdisciplinary care

66
Q

Emerging Care Delivery Models Focus On #1

Bridging the continuum of care to where?

A

Bridging the continuum of care outside of the primary care facility

67
Q

Emerging Care Delivery Models Focus On #1

How do they want to define the home?

A

Defining the home as a setting of care

68
Q

Emerging Care Delivery Models Focus On #2

Who do they want to target (what specific population)?

A

Targeting high users of care, especially older adults

69
Q

Emerging Care Delivery Models Focus On #2

How do they focus on the patient?

A

Sharpening focus on the patient, including an active engagement of the patient and her or his family in care planning and delivery, and a greater responsiveness to the patient’s wants and needs

70
Q

Emerging Care Delivery Models Focus On #2

What are they leveraging?

What is being improved?

A

Leveraging technology

Improving satisfaction, quality, and cost

71
Q

Emerging Care Delivery Models Focus On #3

Who is the nurse navigator?

A

The nurse navigator assists patients and families to navigate the complex health-care system by providing information and support as they traverse their illness.

72
Q

The clinical nurse-leader…

A

The clinical nurse-leader is an experienced nurse possessing a graduate degree who provides clinical leadership in all health-care settings, implements outcomes-based practice and quality improvement strategies, engages in clinical practice, and creates and manages microsystems of care that are responsive to the health-care needs of individuals and families.