chapter 21 Flashcards

1
Q

which healthcare profession promotes advocacy

A

nursing

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2
Q

what must nurses learn to advocate

A

the system in which patient care occurs

- learn the reason for and patient’s expectations for the visit

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3
Q

when does the nursing assessment begin and end

A

begin at the first interaction with patient

continue through entire patient contacte period

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4
Q

where does the word advocacy come from

A

the Latin word advocate

meaning “to call to one’s aid”

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5
Q

what does it mean to advocate

A

come to his or her aid OR give voice to his or her concerns

  • protect patient privacy
  • ensure that patient has a voice in decision making
  • protect patient from unethical and illegal practice
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6
Q

where is advocacy mentioned in nursing

A

the ANA, Code of Ethics for Nurses with Interpretive Statements (2001)

CNA, Code of Ethics for Registered Nurses (2002)

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7
Q

Who was the earliest nurse ethicist

A

Myra Levine

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8
Q

what did Myra Levin do

A

describe every interaction between a nurse and patient as a MORAL INTERACTION

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9
Q

what can the nurse do for a patient

A

run interference

- educate patient and remove barriers so patient achieves desired goals

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10
Q

who is in control of a hc situation, why

A

the nurse

  • has information the patient does not have
  • knows what the patient has to do and where he/she has to go
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11
Q

what two traits do nurses use for moral interactions

A

respect and competency

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12
Q

who gets the final decision

A

the patient

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13
Q

what two types of goals are there in helathcare

A

goals created by hc provider AND patient

goals created by hc provider and not endorsed by patient

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14
Q

what can a nurse do between a hc doctor and patient

A

facilitate a conversation

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15
Q

how can the nurse conduct research regarding advocacy

A

library
internet
personal contacts

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16
Q

what does the nurses actions depend on (2)

A

standard of care

patients wishes and communicating with patient

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17
Q

how does the nurse advocate for a patient

A

providing patient with necessary information

facilitating decision making y talking with patient

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18
Q

what are the three parts of the therapeutic relationship between nurse and patient

A

allowing patient to

  • speculate
  • think out loud
  • use nurse as sounding board
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19
Q

what are some ways the nurse can advocate by avoiding preventable harms (at a minimum) (3)

A

maintaining competence in area of practice
using critical thinking skills
promoting health and safety of patients

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20
Q

what do individual acts of the nurse avoid

A

iatrogenic illness

- those caused by medical treatment or health care staff

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21
Q

what is advocacy of the patient based on (3)

A

autonomy
beneficence
non-maleficence

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22
Q

what do many patients, especially elder patients NOT do

A

question physician authority

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23
Q

describe nurse anchor

A
  • assigned to 73 yr old women with wound on foot
  • believes that patient needs pain medication before dressing changes
  • Dr.Carney tells patient he will hurry so that wound does not hurt very much, but does not give pain medication
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24
Q

what does advocacy require

A

analyze situation

decide what actions give patient a voice and advance his/her interests

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25
Q

describe student nurse baker

A
  • with 3 year old boy in playroom
  • med. student wants to perform examination on boy even though the playroom is considered a safe place and exam free zone
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26
Q

who coined the phrase doctor nurse game

A

stein

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27
Q

what is the doctor nurse game

A

describes deference on behalf of the nurse to the authority of the physician

  • the nurse makes it seem like the physician has arrived to the conclusion
  • nurses have a “fear” of physicians
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28
Q

What did savage, in 1995 say

A

that doctor nurse game is effective for patient advocacy

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29
Q

what is affected by the quality of nurse-physician relationships (2)

A

nurse job satisfaction

patient outcomes

30
Q

what do new graduates believe causes anxiety

A

interacting with physicians

31
Q

what is required for a nurse a physician on behalf of the patient

A

moral courage

32
Q

why would the nurse NOT speak up

A

out of fear of the physician (verbal abuse)

out of concern for their relationship with the physician

33
Q

what is one way a non-charge nurse can get the outcome they desire and believe is right

A

follow the chain of command in nursing structure

34
Q

what four relationships impact patient care

A

relationships among

nurses, student nurses, physicians, medical students

35
Q

what 3 factors result in complex issues in ehalthcare

A

hierarchy
gender
personalities

36
Q

what is used as an excuse for the lack of civility in healthcare

A

the intensity of work

37
Q

what 3 things should ensure effective communication and functional relationships

A
  • respectful language
  • professional decorum
  • diplomacy
38
Q

describe nursh ash

A

orthopedic resident is changing patients dressing when he contaminates sterile gloves

nurse ash must inform the physician of the contamination and tell him to change his gloves

39
Q

what are two reasons the physician did not change his gloves

A

did not notice

was anxious to complete the dressing

40
Q

what are ethical issues embedded in (3)

A

clinical context where there are sociopolitical forces of

  • power
  • institutional culture
  • professional codes
41
Q

how could issues in healthcare be described as

A

grey not black or white

42
Q

what is an ethical uncertainty

A

question of whether a problem is an ethics problem

- usually when there are two unpleasant options

43
Q

what did jameton, 1984 do (3)

A

describe ethical issues as
uncertainty
dilemma
distress

44
Q

how can nurses describe their feelings about a bad situation

A

articulate with “is not right”
AND
decide what is right

45
Q

describe nurse hunt

A

home health care nurse

  • caring for Mr.Dash who had a stroke
  • realized that Mr.Dash has not been taking his antihypertensive and anticoagulant medications
  • Wants to inform the physician of his 230/150 blood pressure but Mr.Dash says no
46
Q

describe nurse gorrell

A

caring for 82 yr old man with myocardial infarction and experiencing left heart failure
- has DNR

intern is running blood test for patient regardless of the DNR, bc the physician wants to know the potassium levels

nurse gorrell believes this is unfair as it will cause the patient pain, discomfort, and extra money

47
Q

what is a CQI commitee

A

continuous quality improvement committee

  • addresses palliative care for dying patients
  • both groups perspectives are listens to and mutually agreeable policy is enacted
48
Q

what did Mallik and Rafferty, 2000, conclude in their bibliometric analysis of patient advocacy

A

nurses use advocacy to empower themselves

49
Q

what did Foley, Minick, and Kee (2002) find

A

nurses learn advocacy in a haphazard manner dependent on situations
- there are three methods of learning advocacy

50
Q

what are the 3 ways nurses learn advocacy

A
  1. identifying how the nurse learned to stand up for others,i n the past
  2. watching how other nurses advocate
  3. gaining confidence with experience, validation, and mentoring
51
Q

what are the main roles of the ANA and CNA

A

advocate for health and welfare of citizens
advocate for special patient populations
advocate for advancement of nursing

52
Q

what represents the professions expectations for ANA members

A

1991 ANA Code of Ethics for Nurses With Interpretative Statements

53
Q

what does the 2001 ANA code discuss (2)

A

client patient interests

workplace issues

54
Q

what is the goal of nursing

A

having a work environment that is conducive to optimal performance

55
Q

what 2 things are critical to a nurses performances

and what 2 things must a nurse do?

A

staffing and worload determination

priortize and delegate tasks

56
Q

what two events does a nurse have to shift time and attention

A
  • too many patients

- too many acutely ill patients

57
Q

how can nurses adocate change

A

advocate for change

  • increase number of nurses
  • decrease patient census
  • refer acute patients to better staffed units
58
Q

what group are nurses part of for advocacy

A

UAN, AFL-CIO

United American Nurses
merged with
The American Federation of Labor and Congress of Industrial Organizations

59
Q

what key issues affect patient health (3)

A

staffing
workload
delegation

60
Q

what issues affect nurse safety and health

A

workplace violence
sexual harassment
avoidance of hazardous materials and situations

61
Q

where does workplace violence occur

A

emergency department

psychiatric unit

62
Q

what is a source of conflict between nurses and administrators

A

mandatory overtime

- usually in times of nursing shortages

63
Q

what does fatigue lead to

A

errors

- that is why nurses should RESIST mandatory overtime

64
Q

what is a conundrum in nurses

A

nurses will risk their lives to save their patients with overtime

65
Q

what is an operative issue in healthcare

A

nurse judge whether they are capable of providing care during their shift

during mandatory overtime, their judgement is unnecessary and they must remain on teh unit

if they leave, they are accused of patient abandonment

66
Q

what should each institution have

A

a definition on patient abandonment

- the nurses should have input into the transferring of care

67
Q

what ethical principle is important for identifying unsafe situations

A

non maleficence

68
Q

what are three important issues for discussion in nursing

A

educational preparation
entry level for practice
socialization

69
Q

what are some workplace issues that should be addressed in facilities employing nurses

A

needle less intravenous systems
latex allergy management
work related disability benefits

70
Q

what should be threeo focuses of advocacy for NURSES

A

on going education through in services
formal education with tuition reimbursement
paid release time to attend conferences

71
Q

what did the ANA have 84 statements regarding in 2004

A
blood borne and airborne disease
ethics and human rights
social causes and health care 
drug and alcohol abuse
nursing education, practice, research
consumer advocacy and workplace advocacy
use of unlicensed assistive personnel