Ch. 3 (Physical Examination) Flashcards
1
Q
What is a structured interaction between you and the patient?
communication process and techniques
A
health interview
2
Q
What are the seven non-verbal cues?
A
- physical appearance
- posture
- gestures
- facial appearance
- eye contact
- voice
- touch
3
Q
What are the ten interviewing traps?
A
- providing false assurance
- giving unwanted advice
- using authority
- using avoidant language
- engaging in distance
- using professional jargon
- using leading questions
- talking too much
- interrupting
- using why questions
4
Q
During the interview, there are certain reactions that a practitioner will elicit when the patient is leading the interview. What are the five reactions elicited?
A
- facilitation
- silence
- reflection
- empathy
- clarification
5
Q
During the interview, there are certain steps that a practitioner will elicit when the practitioner is leading the interview. What are the four steps elicited?
A
- confrontation
- interpretation
- explanation
- summary
