BRAND AUDIT Flashcards

1
Q

Brand Equity is:

A

the brand value

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2
Q

Brand recall is also called

A

Spontaneous awareness

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3
Q

In the Brand Audit, what we usually NOT measure?

A
  1. Awareness
  2. Perceived quality
  3. Loyalty
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4
Q

TRUE or FALSE: We can measure Loyalty with the NPS

A

True

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5
Q

Which is the NPS MINIMUM grade for promoters?

A

9

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6
Q

TRUE or FALSE: NPS is calculated %promoters - %detractors

A

True

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7
Q

In the Brandz Pyramid, which of the following step comes first? (at the base)
1. Presence
2. Relevance
3. Performance
4. Bonding

A

Presence

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8
Q

In Lovemarks model by Saatchi&Saatchi, there are 2 axis: one is Love, the other is…

A

Respect

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9
Q

According to the BAV model by Y&R, new brands in early years have more…

A

Relevance

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