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My Flash Cards > 9.1 Employee Relations > Flashcards

9.1 Employee Relations Flashcards

1
Q

CHP management administers contracts in __ of the 21 bargaining units:

A

12

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2
Q

Questions from the management team regarding the correct management interpretations of a contract provision may be directed to:

A

The Office of Employee Relations

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3
Q

The Department can require an employee to utilize __ hours of Compensating Time Off (CTO), provided the Department gives the employee at least __ hours’ notice of the days the employee will be required to take CTO days.

A

24, 24

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4
Q

What year did the “Ralph C. Dills Act” become official?

A

1987

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5
Q

Which of the following are not included in the Dills Act?

a. Covers all civil service employees
b. Grants specific rights to employees
c. Provides for exclusive representation for represented employees
d. Protects civil service employees from unfavorable legislation

A

D. Protects civil service employees from unfavorable legislation

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6
Q

If there is a conflict between departmental policy and the provisions of a negotiated contract, the contract:

A

Shall be controlling

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7
Q

The following are excluded employees, except:

a. Managerial employees
b. Probationary employees
c. Confidential employees
d. Supervisory employees

A

B. Probationary employees

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8
Q

Providing a link between employees and management, being a member of the management team, and providing feedback from employees are roles of:

A

Supervisors

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9
Q

A Staff Services Analyst (SSA) falls within which bargaining unit?

A

1

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10
Q

May a state vehicle be used for transportation by employees or representatives while participating in representational or employee organization business?

A

No

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11
Q

Which of the following are NOT true?

a. Union stewards shall be permitted use of copiers for union representational purposes
b. Use of reproduction equipment shall be reasonable and occasional
c. Use of reproduction equipment shall not result in additional costs to the state
d. Use of reproduction shall be with commander’s approval

A

Use of reproduction shall be with commander’s approval

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12
Q

Which of the following is NOT true?

a. Use of departmental audio-visual equipment by employee organization representatives shall be permitted
b. A request to use A/V equipment must be made in advance
c. Use of A/V equipment is subject to commanders consent

A

Use of departmental audio-visual equipment by employee organization representatives shall be permitted

May not Shall

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13
Q

True or False
Union stewards may be permitted, with commander’s consent, reasonable and occasional use of fax machines for union representational purposes provided that such use does not result in additional cost to the state, nor interfere with state operations.

A

True

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14
Q

True or False

The union shall be permitted incidental and minimal use of state electronic communications systems (email) for communication of union activities as the Department permits for other non-business purposes. Use of these devices is not considered private or secure information and is subject to being monitored by the Department.

A

True

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15
Q

True or False

Use of state equipment or the time used for union stewardship shall be subject to prior notification and approval by the employee’s immediate supervisor.

A

True

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16
Q

May an employee conduct association business during the work day?

A

Yes, but only during their “own time” (breaks, lunch, etc)

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17
Q

Per policy, may an employee’s mail box (pigeon hole) be used for the distribution of employee organization literature?

A

Yes

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18
Q

Upon request, an employee representative shall have access, without cost, to state telephones for conducting employee relations business provided the use does not result in toll charges, interfere with the operation of the facility or office, and is approved by the Area Commander.

A

True

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19
Q

May an employee utilize the state’s and Department’s internal mail systems for distribution of employee organization business?

A

No

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20
Q

An employee’s supervisor has the authority to deny a request for state release time.

A

True

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21
Q

True or False

Employees may conduct or participate in the internal business affairs of an employee organization during assigned working hours. These activities include circulation of organizational material; solicitations for membership; campaigning in unit elections; solicitation of organizational health, welfare and insurance plans; or organizational demonstrations, social, political, or recreational events.

A

False

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22
Q

True or False

State release time shall not be authorized for an employee to leave the work site to meet with an organization representative on a representational matter. If the employee requests to meet with the representative off-site, state release time is not to be granted.

A

True

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23
Q

True or False

Transportation expenses are not authorized for representation activities nor employee organization business.

A

True

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24
Q

True or False

Time spent by employee representatives on representational activities may qualify for, or result in, overtime compensation.

A

False

25
Q

True or False

An employee who is representing themselves in a grievance or complaint does not have the right to state release time for preparation.

A

True

26
Q

A CHP Form ___ shall be completed by all departmental employees who provide representation for employees or on behalf of a recognized employee organization.

A

610

27
Q

A represented employee grievance alleges a violation of _________.

A

The Contract

28
Q

The complaint procedure for represented employees settles disputes over _______.

A

The Policy or Procedure.

29
Q

How many grievance/complaint levels are there?

A

5

Informal
Level 1-4

30
Q

Who is in the best position to resolve a grievance/complaint issue?

A

Sergeant

31
Q

The following are elements of a grievance/complaint per HPM 9.1, Chapter 7

A

Alleged violation
Statement of the problem

Proposed remedy

32
Q

An “Employee Grievance/Complaint” form is a CHP __:

A

94

33
Q

What is the time that a grievance/complaint must be forwarded to the respective Division and the Office of Employee Relations?

A

5 working days

34
Q

Time limitations may be extended to a specific date by mutual agreement of both parties for grievance/complaints and appeal procedures.

A

True

35
Q

To appeal a grievance/complaint decision, a party may file a written petition within:

A

30 Days

36
Q

How long shall grievance records be retained at the affected command?

A

3 years

37
Q

How long shall complaint records be retained at the affected command?

A

1 year

38
Q

Which of the following is not a specialty pay position?

a. Motorcycle
b. K-9 officer
c. Pilot of flight officer
d. Investigator

A

K9 officer

39
Q

Prior to removing an employee for cause from any specialty pay position, approval must be obtained from ___, through channels.

A

Assistant Commissioner

40
Q

True or False

An employee removed from a specialty pay position is entitled to an administrative hearing.

A

True

41
Q

Officer Smith is at the cap of 480 hours of CTO. He has upcoming required training where travel will be required. You overhear him talking to other officers that he is going to “get paid” for this detail including the travel. The Department has the right to:

A

Require Officer Smith to use 24 hours of CTO.

42
Q

Officer Smith is at the cap of 480 hours of CTO. He has volunteered to work an upcoming public affairs event where he can only earn CTO. You overhear him talking to other officers that he is going to “get paid” for this detail. The Department has the right to:

A

Require Officer Smith to use 24 hours of CTO.

43
Q

True or False

If there is a conflict between departmental policy and the provisions of a negotiated contract, the contract shall be controlling.

A

True

44
Q

You are a Sergeant at an Area Office. The union representative for the officers asks you to have a quick meeting at briefing to talk about union matters. You should advise the representative:

A

Employees shall not conduct or participate in employee organization business activities during assigned work hours.

45
Q

You are a Sergeant at an area office. The union representative for the officers asks you if it would be okay to use departmental e-mail to send out a notice of an upcoming union meeting.
Per HPM 9.1, chapter 5, page 6:

A

The union shall be permitted incidental and minimal use of state electronic communications systems for communication of union activities as the Department permits for other non-business purposes. Use of these devices is not considered private or secure information and is subject to being monitored by the Department.

46
Q

A represented employee grievance alleges a violation of:

A

The contract

47
Q

Officer Jones approaches you in the Sergeants’ office. He has an issue with a departmental policy. You get in a confidential discussion with him. This level of the complaint procedure is called:

A

Informal Level

48
Q

You are the afternoon field Sergeant doing briefing. An officer asks to speak with you after briefing regarding a contract issue. You advise him that you would like to discuss the issue with all the officers present so we can all learn something from the question. The officer advises you he would like to keep it private. All employees:

A

Have the right to confidentiality during the grievance/complaint process

49
Q

A grievance of complaint _______be filed on either a CHP 94, Employee Grievance/Complaint, a STD 630, Employee Contract Grievance; or union equivalent.

A

Should

50
Q

Currently, only the four are considered specialty pay positions:

A

Motorcycle assignments
Pilot or flight officer positions
Bilingual positions
Investigator positions

51
Q

Which of the following may existing employee organization bulletin boards, be used for?

A

Notices and results of any official organization or committee meeting.

Notices of organizational recreation and social events.

52
Q
  1. Per the Memorandum of Understanding, a __________________ is a dispute of one or more employees, or a dispute between the State and the CAHP involving the interpretation, application, or enforcement of the express terms of the agreement. And a ______________ is a dispute of one or more employees or a dispute between the CAHP and the Department involving the application or interpretation of an existing written rule or policy.
A

Grievance/ Complaint

53
Q

According to the MOU, what types of disputes can use the arbitration procedure to obtain a resolution?

A

Complaints
Grievances
Informal dispute resolution

54
Q

An informal discussion between an employee and subordinate for a grievance (MOU) must occur within _____ of the event or circumstances occasioning the grievance?

A

10 calendar days

55
Q

Who is responsible for seeing that the employee relations policies of the California Highway Patrol are properly administered?

A

Managers and supervisors

56
Q

True or False

Under the Dills Act, represented employees do not have the right to be represented regarding wages, hours, and other terms and conditions of employment.

A

False

57
Q

Excluded Employees’ Bill of Rights. Under this statute, _____________ employees have the right to be represented regarding all matters related to employment conditions and supervisory employer-employee relations.

A

supervisory

58
Q

As the on-duty supervisor, you are approached by the Area Rep who asks you if it is OK for him to send a FAX on the area office facsimile machine. He tells you that the FAX is regarding official CAHP association business. What do you tell him?

A

The FAX machine may be used for employee organization business 


59
Q

The Area Rep. asks you, the shift sergeant, for permission to use a patrol car to attend to representational matters in another Area. What does policy, contained in HPM 9.1, Chapter 5, dictate?

A

State vehicles shall not be used for transportation by employees or employee organization representatives while participating in representational or employee organization business

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