10.5 Employee Assistance Flashcards
The purpose of the Employee Assistance Program (EAP) is to provide ___, professional assistance to any employee with behavioral or personal problems which may impair their job performance, attendance, and/or conduct.
Confidential
The EAP services are available to ___ employees and their lawful spouses, unmarried dependent children, and registered domestic partners in order to assist them in coping with marital and family issues, alcohol and drug use, finances, stress and emotional concerns, and unusual work issues.
All
The EAP is administered by ___, through a State of California Standard Agreement negotiated with the California Department of Human Resources (CALHR)
Magellan Healthcare
No information on identity, diagnosis, or treatment will be disclosed to the Department, or to anyone else, unless the individual accessing EAP services authorizes such a release in writing. Exceptions are when Magellan Healthcare is required by law to release information under the following circumstances (except):
a. When records are lawfully subpoenaed.
b. When an individual expresses a desire to harm themself or another person.
c. If child or elder abuse is suspected.
d. Admits to substance abuse.
e. If the individual confesses to a crime.
D. Admits to substance abuse.
All employees and their immediate family members are entitled to the set number of sessions listed below (per problem type, per fiscal year) at no cost under the terms of their bargaining unit contract. Any sessions beyond the number provided below are the personal responsibility of the employee, except:
a. Excluded Employees. - 5
b. Bargaining Unit 5 and 7 Employees. - 7
c. Bargaining Units 1, 2, 4, 9, 12, 13, 14, 15, and 20 Employees. - 3
A excluded Employees
True or False:
The purpose of the Peer Support Program (PSP) is to prevent and/or lessen the potential negative emotional or physical impact a critical incident or unsafe practice can have on a departmental employee and their family by providing emotional support, information, guidance, and assistance.
True
True or False:
The Peer Support Program may take the place of the mandatory debriefing following a shooting incident.
False
A PSP volunteer shall receive ______ hours of initial training by a contracted therapist and ______ hours of annual maintenance training.
32 hours/ 24 hours
True or False
Use of a state vehicle is authorized provided a vehicle is available. If a state vehicle is not available or is impractical, the PSP volunteer’s commander shall approve reimbursement for the use of a private vehicle.
True
An off-duty PSP volunteer will be allowed up to ___ hours of compensating time off when approved by the volunteer’s commander.
4 hours
True or False:
The Department recognizes alcoholism is a disease. It is a medical problem that deserves the same attention and understanding as more traditional illnesses. Alcoholism is known to cross all race, gender, social, and economic boundaries and may adversely affect an employee’s job performance. Alcoholism can be treated and employees should not hesitate to seek professional assistance for themselves or offer help to fellow employees affected by the disease.
True
If an employee requests assistance prior to becoming the subject of an adverse action for misconduct involving alcohol or prescription drug abuse, the request shall be treated in a confidential manner. Such a request ___ be used to initiate disciplinary action.
Will Not
Promotional opportunities and job security ______ be jeopardized on the basis of an employee’s request for or acceptance of help with a substance abuse problem.
Will not
In accordance with Highway Patrol Manual (HPM) 10.3, Personnel Transactions Manual, Chapter 21, Sick Leave and Bereavement Leave, use of accumulated sick leave credits ______ be authorized for any employee receiving substance abuse treatment provided under the supervision of a licensed health care specialist.
May
The CISD services are provided by licensed mental health professionals through the state’s Employee Assistance Program (EAP) contract provider. A CISD should be scheduled within ___ post event or as soon as possible thereafter. If the event is the death or serious injury of an employee, the CISD may be sooner. A CISD is not intended to be a tactical critique and no documentation shall be kept by any party. With the exception of a shooting incident, an employee’s attendance during a CISD session is voluntary.
24-72 hours
