10.10 Performance Appraisal Manual Flashcards
Which is not a purpose of the performance appraisal?
a. To assist supervisors and employees in establishing methods for increasing individual effectiveness.
b. To assist each employee on a temporary basis by identifying strengths and
weaknesses.
c. To systematically record plans and goals set during discussions between
employees and supervisors and to record progress made in reaching those goals in
subsequent discussions.
d. To evaluate performance of critical job tasks or performance factors during a
prescribed rating period.
b. To assist each employee on a temporary basis by identifying strengths and
weaknesses.
True or False
The objective of performance appraisals is to ensure that performance at least meets departmental standards and to develop the performance of all employees to their full potential.
True
The effectiveness of the performance appraisal system depends upon how the employee’s_____ and the management team support and implement the system.
immediate supervisor
True or False
Consistent, timely, and unbiased performance appraisals are crucial to achieving the purpose and objective of the performance appraisal system.
True
A critical task is a task which an employee must be able to perform at a level which meets established performance standards. If the employee cannot or does not perform any one critical task satisfactorily, then the employee’s overall performance is considered to be____.
unsatisfactory
All employees are responsible for ascribing to the following personal traits and values as indicated in General Order 0.8, Professional Values: (list them)
a. Courage
b. Honesty
c. Professionalism
d. Principles
e. Respect
f. Integrity
g. Dedication
h. Esprit De Corps
These are rating errors characterized by allowing an employee’s exceptional or substandard performance of one critical task or performance factor to influence the ratings of all other tasks or factors, even when there is little or no evidence for such ratings. It is imperative raters treat the critical tasks and performance factors separately, even though some are closely related.
a. Stereo effect
b. Contrast effect
c. Tendency effect
d. Halo or horns effect
D. Halo or horns effect
This rating error occurs when raters compare employees rather than focusing on one employee’s performance of the critical tasks or performance factors. An average employee may appear to perform extremely well or extremely poor in contrast to a very “low” or very “high” performing employee. The rater should be conscientious in rating the actual performance observed for the employee relative to the critical tasks or performance factors, rather than relative to other employees.
a. Stereo effect
b. Contrast effect
c. Tendency effect
d. Halo or horns effect
B. Contrast effect
___ critical tasks have been identified as essential to performing the job of an officer and are used in evaluating individual performance. These critical tasks and their rating guidelines reflect the expectations of the Department and have been developed to emphasize observable job behaviors of officers in the work setting.
8
A. COMMUNITY ENGAGEMENT
B. POLICIES AND PROCEDURES, LAWS, CODES, AND REGULATIONS
C. JUDGMENT
D. PROFESSIONAL DEMEANOR
E. VERBAL/WRITTEN COMMUNICATIONS
F. OPERATION OF DEPARTMENTAL VEHICLES/EQUIPMENT
G. EMERGENCY INCIDENT/TRAFFIC MANAGEMENT TECHNIQUES
H. SPECIAL DUTY AND AUXILIARY ASSIGNMENTS
True or False
A CHP 100 is not required under the following circumstances:
Officers off duty the entire calendar month (e.g., extended absence covered under Labor Code Section 4800.5, long-term military leave).
Officers assigned as a trainee in the Field Training and Evaluation Program (FTEP). Evaluation of FTEP trainees shall be accomplished utilizing the methods outlined in HPM 10.11, Field Training and Evaluation Program.
True
Each officer’s CHP 100 should be reviewed by their immediate supervisor promptly after the 15th of the month and again after the last day of the calendar month (and at any other time deemed appropriate). The supervisor ____ indicate completion of the midmonth review by checking the signature box labeled “Supervisor’s Initials (15 Day).”
(Should,shall,may,must)
Shall
An officer’s performance of the critical tasks is to be rated on the three-point system.
Excellent
Proficient
Needs Improvement
All road patrol officers, regardless of their assignment,____ be evaluated on Critical Tasks 1-7. When appropriate, these officers may also be assigned a rating on Critical Task 8.
(Should,shall,may,must)
Shall
True or False
When assessing performance, do not attempt to make comparisons between the officer being rated and other officers.
True
Comments on the CHP 100, whether positive or negative, ___ be made as soon as possible after performance is observed by the supervisor.
(Should,shall,may,must)
Should
Comments by the supervisor are ___ for any ratings of Excellent or Needs Improvement.
a. Important
b. Mandatory
c. Suggested
d. Unnecessary
B. Mandatory
The supervisor ___ enter an occupational safety tip for the officer’s review each month. Entries shall be relevant to the officer’s assignment and current departmental issues.
(Should,shall,may,must)
Shall
The completed CHP 100s for previous annual evaluation periods shall be maintained for ___ years, in a separate folder, filed adjacent to the field personnel folder.
a. 2
b. 3
c. 5
d. 7
C. 5 years
The completed CHP 100s will be forwarded to the new command only when an officer voluntarily or administratively transfers. A transfer CHP 118 ___ required to be prepared.
a. Is
b. Is not
B. Is not
Probationary officers shall receive written performance appraisals within 10 days of the end of ___ months, ___ months, and ___ months.
a. 3, 6, 9
b. 4, 8, 12
c. 3, 9, 12
d. 2, 4, 6
B. 4,8,12
If an officer has not worked the required ___ hours for the probationary period due to absences, the period will be extended.
a. 1,290
b. 1,370
c. 1,680
d. 1,720
C. 1680
An annual performance appraisal shall be completed and submitted to HRS, PFS, within ___ days following the officer’s anniversary date of appointment in the current job classification.
a. 20
b. 30
c. 45
d. 60
D. 60
True or False
Each command is responsible for maintaining a roster of employees by anniversary date and ensuring CHP 118s are completed in a timely manner.
True
A transfer CHP 118____ required to be prepared.
A. Is
B. is not
B. is not
When an officer is off duty 30 consecutive calendar days or more because of illness, injury, or leave of absence, the officer’s appraisal will be extended ___ additional months after returning to work.
a. 1
b. 2
c. 3
d. 6
C. 3 months
If at any time during the rating period an officer’s performance of a specified critical task(s) does not meet performance standards and other supervisory techniques have not brought about satisfactory performance (such as counseling, corrective memoranda, CHP 100s, etc.), the officer ___ be placed on interim reporting and a CHP 118 shall be initiated.
a. Should
b. Shall
c. May
d. Must
B. Shall
A single low rating on a CHP 100 in a 12-month period does not necessarily mean an officer should be placed on interim reporting. However, a single Deficient rating on the CHP 118____ be cause for such action.
A. Would
B. Would Not
a. Would
True or False
A sustained rating of Deficient in any critical task means an officer is unfit to continue employment in that current job classification or assignment.
True
Prior to completing an officer’s annual performance appraisal, the rater ___ meet with the officer to discuss the officer’s job performance during the past 12-month period.
a. Should
b. Shall
c. May
d. Must
B. Shall
