5. Glossary Flashcards

1
Q

Stakeholders

Definition

A

Individuals or groups who can be affeected by, and have interest in, any action taken by an organisation

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2
Q

External stakeholders

Definition

A

Have an interest in the company but have no direct influence on its decisions and are not directly affected by its performance

Examples: customers, government, media, pressure groups

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3
Q

Internal stakeholders

Definition

A

Individuals who work within the business.

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4
Q

Stakeholders concept

Definition

A

The view that businesses and their managers have responsibilities to a wide range of groups, not just shareholders

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