19. Glossary Flashcards

1
Q

Marketing mix

Definition

A

the four key decisions on product, price, promotion and place that must be taken to enable the effective marketing of a product.

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2
Q

Brand

Definition

A

an identifying symbol, name, image or trademark that distinguishes a product from its competitors.

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3
Q

Intangible attributes

Definition

A

the subjective opinions of customers about a product, which cannot be measured or compared easily.

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4
Q

Tangible attributes

Definition

A

the measurable features of a product, which can be easily compared with other products.

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5
Q

New product development

Definition

A

the design, creation and marketing of new goods and services.

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6
Q

Unique selling point (USP)

Definition

A

the special feature of a product that makes it different from competitors’ products.

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7
Q

Product differentiation

Definition

A

the unique qualities of a product that lead to a difference between the product and competitors’ products.

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8
Q

Product positioning

Definition

A

consumers’ view of a product or service as compared to its competitors.

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9
Q

Product portfolio analysis

Definition

A

analysing the range of existing products of a business to help allocate resources effectively between them.

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10
Q

Product life cycle

Definition

A

the pattern of sales for a product from launch to withdrawal from the market.

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11
Q

Consumer durable

Definition

A

manufactured product that can be re-used and is expected to have a reasonably long life, such as a car or washing machine.

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12
Q

Consumer durable

Definition

A

manufactured product that can be re-used and is expected to have a reasonably long life, such as a car or washing machine.

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13
Q

Extension strategy

Definition

A

marketing plan to extend the maturity stage of the product before a completely new one is launched.

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14
Q

Boston Matrix

Definition

A

method of analysing the product portfolio of a business in terms of market share and market growth.

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15
Q

Boston Matrix

Definition

A

method of analysing the product portfolio of a business in terms of market share and market growth.

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16
Q

Mark-up pricing

Definition

A

adding a fixed mark-up for profit to the unit cost of buying in a product.

17
Q

Cost-plus pricing

Definition

A

setting a price by calculating a total unit cost for the product and then adding a fixed profit mark-up.

18
Q

Contribution cost pricing

Definition

A

setting prices based on the variable costs of making a product, in order to make a contribution towards fixed costs and profit.

19
Q

Competitive pricing

Definition

A
20
Q

Dynamic pricing

Definition

A

offering products at a price that changes according to the level of demand and the customer’s ability to pay.

21
Q

Price discrimination

Definition

A

charging different groups of consumers different prices for the same good or service.

22
Q

Penetration pricing

Definition

A

setting a relatively low price to achieve a high volume of sales.

23
Q

Price skimming

Definition

A

setting a high price for a new product when a firm has a unique or highly differentiated product with low price elasticity of demand.

24
Q

Psychological pricing

Definition

A

setting a price at a level which matches consumers’ views about a product’s perceived value.