11. Glossary Flashcards
Motivation
v
motivation: the internal and external factors that stimulate the desire in workers to be continually interested in, and committed to, doing a job well.
Self-actualisation
Definition
sense of self-fulfilment reached by feeling enriched and developed by what one has learned and achieved.
Motivating factors
Definition
aspects of a worker’s job that can lead to positive job satisfaction, such as achievement, recognition, meaningful and interesting work, responsibility, and advancement at work.
Hygiene factors
Definition
aspects of a worker’s job that have the potential to cause dissatisfaction, such as pay, working conditions, status and over-supervision by managers.
Hygiene factors
Definition
aspects of a worker’s job that have the potential to cause dissatisfaction, such as pay, working conditions, status and over-supervision by managers.
Job enrichment
Definition
aims to use the full capabilities of workers by giving them the opportunity to do more challenging and fulfilling work.
Time-based wage rate
Definition
payment to a worker made for each period of time worked (e.g. one hour).
Salary
Definition
annual income that is usually paid on a monthly basis.
Comission
Definition
payment to a salesperson for each sale made.
Bonus
Definition
payment made in addition to the contracted wage or salary.
Performance related pay
Definition
bonus scheme to reward employees for above-average work performance.
Profit sharing
Definition
bonus for employees based on the profits of the business, usually paid as a proportion of basic salary.
Share ownership scheme
Definition
scheme that gives employees shares in the company they work for or allows them to buy those shares at a discount.
Fringe benefits
Definition
benefits given, separate from pay, by an employer to some or all employees.
Job rotation
Definition
scheme that allows employees to switch from one job to another.
