3.4 Flashcards

1
Q

Definition of Short-Term

A

Decisions that are most likely to impact on objectives and tactics over next few years at most

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2
Q

Definition of Long-Term

A

Decisions that are most likely to impact long term mission and vision of the business

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3
Q

5 Examples of Short-Termist Approach

A

-Maximise short-term profits
-Minimise r+d costs
-Maximise returns to shareholders
-Minimise staff investment
-Prioritise short term contracts

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4
Q

3 Examples of Long-Termist Approach

A

-Investment into r+d
-Investment into human resources
-Building relationships

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5
Q

Definition of Subjective Decision Making

A

Guided by the personal opinions and experience of decision makers

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6
Q

Definition of Evidence Based Decision making

A

Involves the systematic and facts based approach when determining tactics, objectives and strategy

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7
Q

Definition of a Strong Culture

A

Where factors such as attitudes, values, and beliefs are embedded in the way that a business operates

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8
Q

Definition of a Weak Culture

A

Where there is likely to be a divide between workers and management and low

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9
Q

What is a Power Culture

A

Where decision making is carried out by one or a small number of powerful individuals

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10
Q

What is a Role Culture

A

Where key decisions are made by those with specific job roles and titles

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11
Q

What is Task Culture

A

Where decisions are made by teams of employees with specific skills

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12
Q

What is Person Culture

A

Decision making is left up to highly experienced and skilled staff, often working autonomously

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13
Q

3 ways culture is formed

A

-Leaders attitude
-Ownership type
-Human resource policy

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14
Q

3 Factors that cause difficulties in changing culture

A

-Existence of sub cultures
-Workers resisting change
-Contributing factors

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15
Q

3 Examples of Internal Stakeholders

A

-Employees
-Managers
-Owners

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16
Q

5 Examples of External Stakeholders

A

-Customers
-Shareholders
-Suppliers
-Local/National government
-Local community

17
Q

Definition of a Stakeholder Approach

A

Focuses on interdependencies between stakeholder groups to share benefits and drawbacks equally

18
Q

Definition of a Shareholder Approach

A

Used to focus on meeting the needs of shareholders like maximising profits

19
Q

Definition of CSR

A

Conducting business activity in an ethical way and balancing the interests of shareholders with community