3 - Leading People, Projects and Teams

Question 1

What are the different types of Leadership?

Answer 1

Usually 3 different types:

1) Authoritarian - Directing yourself
2) Democratic - Doing it with the team
3) Laissez-Faire - Not caring

Question 2

Explain Maslow’s Hierarchy of Needs

Answer 2

Maslow set out that people’s needs are set out in a hierarchy. The higher the needs achieved, the better the performance.

Question 3

What are the key levels of Maslow’s Hierarchy?

Answer 3

• Self Fulfilment (Creativity)
• Psychological (Relationships, accomplishment)
• Physiological (Food, water, warmth, rest)

Question 4

What is McGregor’s Motivation Theory?

Answer 4

That there are X and Y attitudes to management:

X - People dislike work and do it because they have to. Results in a carrot and stick approach. Transactional.

Y - People are self-motivated and enjoy the challenge. Results in empowerment and initiative.

Question 5

What is Herzberg’s Two Factor Theory?

Answer 5

That there are two elements that motivate people:

Hygiene Factors - Conditions, Salary, Policy
Motivation - Growth, responsibility, recognition

You need the Hygiene at all times, and Motivation Factors can then be driven to improve performance. But, can’t have the Motivation without the Hygiene.

Question 6

What is Duty of Care?

Answer 6

That a party should take all reasonable steps to ensure their (and others’) health, safety, wellbeing and security.

Question 7

What is the difference between Management and Leadership?

Answer 7

• Management is about using established procedures and processes to administer the output of people.
• Leadership is about driving output through inspiring, motivating and providing direction.

Question 8

What are the characters of a successful leader?

Answer 8

• Driven
• Approachable
• Honest
• Technically competent
• Supportive and protective
• Motivational
• Inspiring
• Strong communicator
• Negotiator
• Active listener

Question 9

What different types of organisational team structures are there?

Answer 9

• Hierarchical - Top down
• Matrix - Cross function
• Functional - Silos

Question 10

What is Tuckman’s Model?

Answer 10

• Forming
• Storming
• Norming
• Performing
• Adjourning