1.2.10 - Explain the possible consequences of failing to involve the end-user in the design process.

Question 1

Why is it important to involve the end-user in the design process?

Answer 1

Involvement, collaboration, and active participation of all key stakeholders, including the client and end users, are critical for a successful system. A project with poorly defined stakeholder goals is unlikely to be successful.

Question 2

What are the possible consequences of not involving the end user in the design process?

Answer 2

Consequences include designing an inappropriate solution, clients not using the solution, wasted money and time, and negatively affected productivity.

Question 3

Why is constant communication important in the design process?

Answer 3

Constant communication through surveys, interviews, focus groups, and prototype feedback ensures the system meets end user needs and addresses the correct problems.